Total complaints
16
Filed since 400.
2026 data Public-data reference. official source
consumer credit accounts
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
16 consumer complaints filed with the CFPB
This profile shows consumer credit accounts's complaint history from CFPB public records. 16 consumers have filed complaints since 400.. The company has a 0% timely response rate and has provided relief in 0% of cases.
16
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
400.
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
consumer credit accounts complaint mix by product
- collections and 9 56.3% – 0% relief
- collections and 6 37.5% – 0% relief
- XXXX and 1 6.3% – 0% relief
How consumer credit accounts's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| collections and hard inquiries are a result of identity theft | 9 |
| collections and hard inquiries as reported. The aforementioned accounts | 6 |
| XXXX and hard inquiries are a result of identity theft | 1 |
Top States
| State | Complaints |
|---|---|
| collections and hard inquiries are in fact a result of identity | 15 |
| XXXX and hard inquiries are in fact a result of identity | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX | 10 |
| made or initiated by me. All of the said accounts | 6 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About consumer credit accounts
consumer credit accounts has accumulated 16 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 400., and the most recent logged activity is mer FICO c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, consumer credit accounts reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "collections and hard inquiries are a result of identity theft", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating consumer credit accounts: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does consumer credit accounts have?
consumer credit accounts has received 16 consumer complaints filed with the Consumer Financial Protection Bureau.
Does consumer credit accounts respond to complaints on time?
consumer credit accounts has a 0% timely response rate to CFPB complaints.
What is the most common complaint about consumer credit accounts?
The most common issue reported against consumer credit accounts is "XXXX" in the "collections and hard inquiries are a result of identity theft" product category.
Read our methodology — how this data is sourced, computed, and verified.
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