Total complaints
16
Filed since Also
2026 data Public-data reference. official source
consistent
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
16 consumer complaints filed with the CFPB
This profile shows consistent's complaint history from CFPB public records. 16 consumers have filed complaints since Also. The company has a 0% timely response rate and has provided relief in 0% of cases.
16
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
8
States Active
Also
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
consistent complaint mix by product
- XXXX issued 3 23.1% – 0% relief
- what responsibilities 3 23.1% – 0% relief
- it is 2 15.4% – 0% relief
- I notice 2 15.4% – 0% relief
- txt 1 7.7% – 0% relief
- I notice 1 7.7% – 0% relief
- I notice 1 7.7% – 0% relief
How consistent's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX issued strong warnings that failure to correct these issues promptly would result in legal escalation | 3 |
| what responsibilities and most importantly | 3 |
| it is important to note that these late payment reports have changed over time and have not been consistently reported between bureaus. For example | 2 |
| I notice my XXXX XXXX- ACCOUNT #. XXXXhad a discrepancy in the date opened | 2 |
| txt | 1 |
| I notice my XXXX XXXX XXXX XXXX ACCOUNT #. XXXXhad a discrepancy in the date opened | 1 |
| I notice my XXXXXXXX XXXX- ACCOUNT #. XXXXhad a discrepancy in the date opened | 1 |
| caused financial harm | 1 |
| open date | 1 |
| I notice my XXXX XXXX XXXX - ACCOUNT #. XXXXhad a discrepancy in the date opened | 1 |
Top States
| State | Complaints |
|---|---|
| and up to date please DELETE this item immediately. | 4 |
| and properly substantiated. This case | 3 |
| and accurate reporting | 3 |
| and verifiable records | 2 |
| and spend every waking day doing nothing but helping other people. Today I am the one who needs help. I called and spoke to 2 different people yesterday XX/XX/2022 for over and hr. The only help they offered was that I fax my issue in for review. They didn't offer to help me make a payment by phone to bring my balance current. They didn't offer to help me make sure my autodraft was currently set up correctly. I need this taken off my credit report immediately. I need a letter stating it was taken off for me to give to my lender. I need someone to make sure my balance is caught up and autodraft is set up correctly.,,Ocwen Financial Corporation,AL,365XX,,Consent provided,Web,2022-01-21,Closed with explanation,Yes,N/A,5134515 | 1 |
| and verified information. | 1 |
| and not misleading ( 15 USC 1681i and 1681s-2 ). | 1 |
| and up to date please DELETE this item immediately. Upon viewing my credit report | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| date last active | 5 |
| she has the right to fair | 3 |
| while Experian reported XX/XX/XXXX through XX/XX/XXXX as 3090 days late | 2 |
| XXXX | 2 |
| then set up the autodraft. I did not think I needed to go back and check this every month. That's why I set up the autodraft. Before I refinanced this house I have never had a late payment on my mortgage. I have all of my other bills set on autodraft as well for this reason. I have never had a late payment for anything else either. I have been recieving notifications from my XXXX app about my excellent payment history every month so I never thought anything of it. I believed the mortgage company was receiving payment automatically like I instructed. I never received a late notice or a 30 day late notice on my mortgage. Just a 60 day late notice directly from the XXXX app. I checked with my bank and they are showing where the mortgage company checked to make sure it was a good account on XXXX XXXX. That is all I am seeing but I know it made me make a payment before it gave me the option to set up autodraft. This is extremely disheartening. I am in the process of buying a bigger home for me and my XXXX XXXX. As a XXXX mom that is running a full time XXXX XXXX XXXX and raising these children on my own without any financial help this is detrimental to all of the progress I have made over the past 5 years. I can't even put into words how hard I work and how hectic my days are. Autodraft is a necessity for me. I wish I would have recieved some type of notification immediately if there was an issue with my account. If it is 1 day late that is a major problem to me. If I do not get this taken off of my credit report asap I will lose the home I am under contract for. It would set me back another 2 years before I could even attempt to purchase a home again. My children really need the space this new home will provide. I will do whatever I need to do to fix this situation. I can make 4 payments immediately if that would help anything. I am pre-approved for a mortgage 4 times the amount of this one. I planned on keeping this note and making our current residence that is too small for us a rental. What I am requesting is for you to remove the delinquency from my credit report immediately and a letter from the mortgage company stating it has been removed. For someone to make sure my autodraft is set up correctly ( I went back into the app and attempted again to set it up ) | 1 |
| TransUnion | 1 |
| direct * * 21st Mortgage * * to conduct a proper review | 1 |
| and charge-off status ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About consistent
consistent has accumulated 16 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 11 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Also, and the most recent logged activity is whom it ma, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, consistent reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX issued strong warnings that failure to correct these issues promptly would result in legal escalation", and the single most common underlying issue is "date last active".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating consistent: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does consistent have?
consistent has received 16 consumer complaints filed with the Consumer Financial Protection Bureau.
Does consistent respond to complaints on time?
consistent has a 0% timely response rate to CFPB complaints.
What is the most common complaint about consistent?
The most common issue reported against consistent is "date last active" in the "XXXX issued strong warnings that failure to correct these issues promptly would result in legal escalation" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
