Total complaints
1
Filed since Incl
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows confusingly less than the overpayment of {$600.00} but it still deceptively decreases the Interest Saver Payment. This tricks the cardholder into thinking that if they pay an additional {$500.00} to the Interest Saver Payment of {$2800.00} that the promotional balance will decrease by another {$500.00}. However's complaint history from CFPB public records. 1 consumers have filed complaints since Incl. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Incl
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How confusingly less than the overpayment of {$600.00} but it still deceptively decreases the Interest Saver Payment. This tricks the cardholder into thinking that if they pay an additional {$500.00} to the Interest Saver Payment of {$2800.00} that the promotional balance will decrease by another {$500.00}. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX and XXXX of 2024 as a real-world example of how Capital One applies payments to the Interest Saver Payment. Notice the {$12000.00} balance transfer applied on XX/XX/XXXX. The next bill ( XX/XX/XXXX ) shows an Interest Saver Payment of {$2800.00} | 1 |
| State | Complaints |
|---|---|
| since there were actually {$3300.00} of new purchases a {$500.00} overpayment of {$3300.00} would only result in an overpayment of {$54.00} | 1 |
| Issue | Complaints |
|---|---|
| an over payment of {$600.00}. On the next bill on XX/XX/XXXX there were {$3300.00} new purchases. A reasonable person would expect the XXXX XXXX XXXX to be {$3300.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
confusingly less than the overpayment of {$600.00} but it still deceptively decreases the Interest Saver Payment. This tricks the cardholder into thinking that if they pay an additional {$500.00} to the Interest Saver Payment of {$2800.00} that the promotional balance will decrease by another {$500.00}. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Incl, and the most recent logged activity is Included a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, confusingly less than the overpayment of {$600.00} but it still deceptively decreases the Interest Saver Payment. This tricks the cardholder into thinking that if they pay an additional {$500.00} to the Interest Saver Payment of {$2800.00} that the promotional balance will decrease by another {$500.00}. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX and XXXX of 2024 as a real-world example of how Capital One applies payments to the Interest Saver Payment. Notice the {$12000.00} balance transfer applied on XX/XX/XXXX. The next bill ( XX/XX/XXXX ) shows an Interest Saver Payment of {$2800.00}", and the single most common underlying issue is "an over payment of {$600.00}. On the next bill on XX/XX/XXXX there were {$3300.00} new purchases. A reasonable person would expect the XXXX XXXX XXXX to be {$3300.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating confusingly less than the overpayment of {$600.00} but it still deceptively decreases the Interest Saver Payment. This tricks the cardholder into thinking that if they pay an additional {$500.00} to the Interest Saver Payment of {$2800.00} that the promotional balance will decrease by another {$500.00}. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
confusingly less than the overpayment of {$600.00} but it still deceptively decreases the Interest Saver Payment. This tricks the cardholder into thinking that if they pay an additional {$500.00} to the Interest Saver Payment of {$2800.00} that the promotional balance will decrease by another {$500.00}. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
confusingly less than the overpayment of {$600.00} but it still deceptively decreases the Interest Saver Payment. This tricks the cardholder into thinking that if they pay an additional {$500.00} to the Interest Saver Payment of {$2800.00} that the promotional balance will decrease by another {$500.00}. However has a 0% timely response rate to CFPB complaints.
The most common issue reported against confusingly less than the overpayment of {$600.00} but it still deceptively decreases the Interest Saver Payment. This tricks the cardholder into thinking that if they pay an additional {$500.00} to the Interest Saver Payment of {$2800.00} that the promotional balance will decrease by another {$500.00}. However is "an over payment of {$600.00}. On the next bill on XX/XX/XXXX there were {$3300.00} new purchases. A reasonable person would expect the XXXX XXXX XXXX to be {$3300.00}" in the "XXXX and XXXX of 2024 as a real-world example of how Capital One applies payments to the Interest Saver Payment. Notice the {$12000.00} balance transfer applied on XX/XX/XXXX. The next bill ( XX/XX/XXXX ) shows an Interest Saver Payment of {$2800.00}" product category.
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