Total complaints
13
Filed since 16 C
2026 data Public-data reference. official source
confidentiality
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
13 consumer complaints filed with the CFPB
This profile shows confidentiality's complaint history from CFPB public records. 13 consumers have filed complaints since 16 C. The company has a 0% timely response rate and has provided relief in 0% of cases.
13
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
16 C
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
confidentiality complaint mix by product
- as that 4 30.8% – 0% relief
- which implements 4 30.8% – 0% relief
- under the 3 23.1% – 0% relief
- which implements 2 15.4% – 0% relief
How confidentiality's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| as that term is defined by Section 509 ( 3 ) ( A ) of the GLB Act | 4 |
| which implements sections 501 and 505 ( b ) ( 2 ) of the Gramm-Leach-Bliley Act | 4 |
| under the Fair Credit Reporting Act | 3 |
| which implements sections 501 and 505 ( b ) ( 2 ) of the XXXX XXXX | 2 |
Top States
| State | Complaints |
|---|---|
| and integrity of customer information. | 6 |
| and integrity of customer information by developing a comprehensive written information security program that contains reasonable administrative | 4 |
| and permissible use of consumer data. By sharing my information with EWS | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| implementing | 6 |
| and is subject to the GLB Act. The Safeguards Rule | 4 |
| including XXXX | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About confidentiality
confidentiality has accumulated 13 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 16 C, and the most recent logged activity is TRANSUNION, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, confidentiality reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as that term is defined by Section 509 ( 3 ) ( A ) of the GLB Act", and the single most common underlying issue is "implementing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating confidentiality: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does confidentiality have?
confidentiality has received 13 consumer complaints filed with the Consumer Financial Protection Bureau.
Does confidentiality respond to complaints on time?
confidentiality has a 0% timely response rate to CFPB complaints.
What is the most common complaint about confidentiality?
The most common issue reported against confidentiality is "implementing" in the "as that term is defined by Section 509 ( 3 ) ( A ) of the GLB Act" product category.
Read our methodology — how this data is sourced, computed, and verified.
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