Total complaints
62
Filed since ( 2
2026 data Public-data reference. official source
conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information
62 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
62 consumer complaints filed with the CFPB
This profile shows conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information's complaint history from CFPB public records. 62 consumers have filed complaints since ( 2 . The company has a 0% timely response rate and has provided relief in 0% of cases.
62
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
7
States Active
( 2
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information complaint mix by product
- a consumer 16 42.1% – 0% relief
- a consumer 6 15.8% – 0% relief
- unless the 4 10.5% – 0% relief
- other than 4 10.5% – 0% relief
- subject to 3 7.9% – 0% relief
- Section 611 3 7.9% – 0% relief
- 15 USC 2 5.3% – 0% relief
How conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information's 62 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| a consumer reporting agency shall not furnish to any_person a record of inquiries in connection with a credit or insurance transaction that is not initiated by a consumer 15 U.S. Code 1681i - Procedure in case of disputed accuracy ( a ) Reinvestigations of disputed information ( 1 ) Reinvestigation required ( A ) In general Subject to subsection ( f ) and except as provided in subsection ( g ) | 16 |
| a consumer reporting agency shall not furnish to any _person a record of inquiries in connection with a credit or insurance transaction that is not initiated by a consumer 15 U.S. Code 1681i - Procedure in case of disputed accuracy ( a ) Reinvestigations of disputed information ( 1 ) Reinvestigation required ( A ) In general Subject to subsection ( f ) and except as provided in subsection ( g ) | 6 |
| unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date. It would be more than fair to remove and delete said item off my account ( A ) In general Subject to subsection ( f ) and except as provided in subsection ( g ) | 4 |
| other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to any consumer reporting agency if the person knowns or has reasonable causes to believe that the information is inaccurate. According to the FAIR CREDIT REPORTING ACT FCRA 611 ( 15 U.S.C. 1681 ) | 4 |
| subject to subsection ( f ) and except as provided in subsection ( g ) | 3 |
| Section 611 ( a ) ( 1 ) ( A ) - In general. Subject to subsection ( f ) | 3 |
| 15 USC 1681i A ) In general Subject to subsection ( f ) and except as provided in subsection ( g ) | 2 |
| Subject to subsection ( f ) and except as provided in subsection ( g ) | 2 |
| the term consumer report does not include ( i ) report containing information solely as to transactions or experiences between the consumer and the person making the report ; 15 U.S. Code 1681i - Procedure in case of disputed accuracy ( a ) Reinvestigations of disputed information ( 1 ) Reinvestigation required ( A ) In general Subject to subsection ( f ) and except as provided in subsection ( g ) | 2 |
| specifically 15 U.S.C. 1681i ( a ) ( 1 ) ( A ) | 1 |
| ACCT # XXXX XXXX ACCT # XXXX XXXX XXXX XXXX XXXX # XXXX XXXX XXXX ACCT # XXXX XXXX XXXX ACCT # XXXX | 1 |
| ACCT # XXXX XXXX XXXX # XXXX XXXX XXXX XXXX XXXX # XXXX XXXX XXXX ACCT # XXXX XXXX XXXX ACCT # XXXX | 1 |
| specifically Section 611 | 1 |
| under 15 US Code 1681 Congressional findings and statement of purpose. To include 15 US Code 1681a ( e ) Definitions ; rules of construction ( a ) Reinvestigations of disputed information ( 1 ) Reinvestigation required ( A ) In general Subject to subsection ( f ) and except as provided in subsection ( g ) | 1 |
| and unemployment. I got turned down my fidelity investment which was a huge job opportunity. they found me unworthy after my credit background check to handle financial matters. I have proof too. EQUIFAX gives you the right to furnish my information without my consent and destroy my reputation. 15 U.S. Code 1681i - Procedure in case of disputed accuracy states Subject to subsection ( f ) and except as provided in subsection ( g ) | 1 |
| LexisNexis was unable to verify the item in question in the time allotted by the FCRA : 611. Procedure in case of disputed accuracy [ 15 U.S.C. 1681i ] ( a ) Reinvestigations of Disputed Information ( 1 ) Reinvestigation Required ( A ) In general. Subject to subsection ( f ) | 1 |
| XXXXTN XXXX or XXXX XXXX XXXX XXXX these address are fraudulent. I am reporting this to Identitity THeft.gov 15 U.S. Code 1681i - Procedure in case of disputed accuracy ( A ) In general Subject to subsection ( f ) and except as provided in subsection ( g ) | 1 |
| Procedure In Case of Disputed Accuracy Certified Mail # XXXX XXXX XXXX XXXX XXXX XXXX ( a ) Reinvestigation of Disputed Information ( 1 ) Reinvestigation Required ( a ) In general | 1 |
| GA XXXX XXXX : Pending Lawsuit FCRA Violations Once Demand For Payment Is Received Have Your Corporate Counsel Contact Me By Phone To Verify Receipt To Whom It May Concern : This letter is in reference to the countless attempts I have made to resolve incorrect information on my credit report. I have had several accounts and inquires opened fraudulently as a result of a well documented pattern of Identity Theft. Yet every time I have attempted to dispute said information I am met with the same response Inquires are a factual record of data ... '' This letter I hope shall put an end to any discrepancy we may have both now and in the future. For starters lets clarify FCRA section 15 U.S. Code 1681i - Procedure in case of disputed accuracy states : Subject to subsection ( f ) of this section | 1 |
| ACCT # XXXX XXXX XXXX # XXXX XXXX XXXX XXXX XXXX # XXXX XXXX XXXX ACCT # XXXX XXXX XXXX ACCT # XXXX | 1 |
| In general Subject to subsection ( f ) and except as provided in subsection ( g ) | 1 |
| FCRA 611 ( 15 U.S.C. 1681I ) states : ( a ) Reinvestigations of Disputed Information ( 1 ) Reinvestigation Required ( A ) In general. Subject to subsection ( f ) | 1 |
| a consumer reporting agency shall not furnish to any_person a record of inquiries in connection with a credit or insurance transaction that is not initiated by a consumer ( VIOLATION ) XXXXXXXX XXXX XXXX acct XXXX XXXX XX/XX/XXXX amount {$400.00} 15 U.S. Code 1681i - Procedure in case of disputed accuracy XXXX XXXX XXXXXXXX acct XXXX XXXX XX/XX/XXXX amount {$400.00} ( a ) Reinvestigations of disputed information ( 1 ) Reinvestigation required ( A ) In general Subject to subsection ( f ) and except as provided in subsection ( g ) | 1 |
| XXXX was unable to verify the item in question in the time allotted by the FCRA : 611. Procedure in case of disputed accuracy [ 15 U.S.C. 1681i ] ( a ) Reinvestigations of Disputed Information ( 1 ) Reinvestigation Required ( A ) In general. Subject to subsection ( f ) | 1 |
| which states | 1 |
| according to 15 U.S. Code 1681i : ( a ) Reinvestigations of disputed information ( 1 ) Reinvestigation required ( A ) In general Subject to subsection ( f ) and except as provided in subsection ( g ) | 1 |
| the personnel handling the investigation of my complaint shouldve been trained to accurately investigate my dispute. Reinvestigations of Disputed Information : ( 1 ) Reinvestigation Required ( A ) In general. Subject to subsection ( f ) | 1 |
| you are required by law to delete the account from my report pursuant to : 15 U.S. Code 1681i - Procedure in case of disputed accuracy ( a ) Reinvestigations of disputed information ( 1 ) Reinvestigation required ( A ) In general Subject to subsection ( f ) and except as provided in subsection ( g ) | 1 |
| a consumer reporting agency shall not furnish to any _person a record of inquiries in connection with a credit or insurance transaction that is not initiated by a consumer 15 U.S. Code 1681i - Procedure in case of disputed accuracy ( a ) Reinvestigations of disputed information ( XXXX ) Reinvestigation required ( A ) In general Subject to subsection ( f ) and except as provided in subsection ( g ) | 1 |
Top States
| State | Complaints |
|---|---|
| or delete the item from the file in accordance with paragraph ( 5 ) | 55 |
| or delete the item from the file by paragraph ( XXXX ) | 2 |
| or delete the item from the file. '' Furthermore | 1 |
| or delete the items from the file in accordance with paragraph ( 5 ) | 1 |
| or delete the item from the file by paragraph ( 5 ) | 1 |
| or delete the item from the file in accordance with paragraph ( XXXX ) | 1 |
| or delete the item from the file in accordance with paragraph ( 5 )... | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| or indirectly through a reseller | 54 |
| if the completeness or accuracy of any item of information contained in a consumers file at a consumer agency is disputed by the consumer and the consumer notifies the agency directly | 5 |
| ACCT XXXX XXXX XXXX ACCT # XXXX XXXX XXXX ACCT # XXXX XXXX XXXX ACCT # XXXX Policy States According to the FAIR CREDIT REPORTING ACT FCRA 611 ( 15 U.S.C. 1681 ) Procedure in Case of Disputed Accuracy ( a ) Reinvestigation of Disputed Information ( 1 ) Reinvestigation Required a. In general. Subject to Subsection ( f ) | 2 |
| ACCT XXXX XXXX XXXX ACCT # XXXX XXXX XXXX ACCT # XXXX XXXX XXXX ACCT # XXXX Policy States According to the FAIR CREDIT REPORTING ACT FCRA 611 ( 15 U.S.C. 1681 ) Procedure in Case of Disputed Accuracy ( a ) Reinvestigation of Disputed Information ( 1 ) Reinvestigation Required a. In general. Subject to Subsection ( f ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information
conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information has accumulated 62 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 62 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 2 , and the most recent logged activity is use Im bei, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information reports a 0% timely-response rate and has closed 1.6% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a consumer reporting agency shall not furnish to any_person a record of inquiries in connection with a credit or insurance transaction that is not initiated by a consumer 15 U.S. Code 1681i - Procedure in case of disputed accuracy ( a ) Reinvestigations of disputed information ( 1 ) Reinvestigation required ( A ) In general Subject to subsection ( f ) and except as provided in subsection ( g )", and the single most common underlying issue is "or indirectly through a reseller".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information have?
conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information has received 62 consumer complaints filed with the Consumer Financial Protection Bureau.
Does conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information respond to complaints on time?
conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information has a 0% timely response rate to CFPB complaints.
What is the most common complaint about conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information?
The most common issue reported against conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information is "or indirectly through a reseller" in the "a consumer reporting agency shall not furnish to any_person a record of inquiries in connection with a credit or insurance transaction that is not initiated by a consumer 15 U.S. Code 1681i - Procedure in case of disputed accuracy ( a ) Reinvestigations of disputed information ( 1 ) Reinvestigation required ( A ) In general Subject to subsection ( f ) and except as provided in subsection ( g )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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