Total complaints
1
Filed since When
2026 data Public-data reference. official source
completed the trial payments
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows completed the trial payments's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
When
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
completed the trial payments complaint mix by product
- we followed 1 100.0% – 0% relief
How completed the trial payments's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we followed instruction and met the three-trial payments needed to move to a permanent modification. After that we received the permanent agreement and proceeded to follow instructions just like we had before | 1 |
Top States
| State | Complaints |
|---|---|
| and received the permanent modification agreement. Not wanting to repeat the last experience | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| claiming improper execution. PHH could have chosen to have us sign a corrective addendum for the purpose of correcting minor errors | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About completed the trial payments
completed the trial payments has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When 8 mon, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, completed the trial payments reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we followed instruction and met the three-trial payments needed to move to a permanent modification. After that we received the permanent agreement and proceeded to follow instructions just like we had before", and the single most common underlying issue is "claiming improper execution. PHH could have chosen to have us sign a corrective addendum for the purpose of correcting minor errors".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating completed the trial payments: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does completed the trial payments have?
completed the trial payments has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does completed the trial payments respond to complaints on time?
completed the trial payments has a 0% timely response rate to CFPB complaints.
What is the most common complaint about completed the trial payments?
The most common issue reported against completed the trial payments is "claiming improper execution. PHH could have chosen to have us sign a corrective addendum for the purpose of correcting minor errors" in the "we followed instruction and met the three-trial payments needed to move to a permanent modification. After that we received the permanent agreement and proceeded to follow instructions just like we had before" product category.
Read our methodology — how this data is sourced, computed, and verified.
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