2026 data Public-data reference. official source

company records

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows company records's complaint history from CFPB public records. 1 consumers have filed complaints since ( iv. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
( iv
Since

Total complaints

1

Filed since ( iv

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

company records complaint mix by product

Total complaints: 1

company records complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). as described: 1 complaints (100.0%), resolution 0.0% as described 100.0%
  • as described 1 100.0% 0% relief

How company records's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
as described in paragraph ( d ) of this section. ( v ) The date the rescission period expires. It is a Fact 1

Top States

State Complaints
or any and all derivatives therefore 1

Top Issues

Issue Complaints
the creditor shall return any money or property that has been given to anyone in connection with the transaction and shall take any action necessary to reflect the termination of the security interest. Let it be known that I immediately want CARMAX AUTO XXXX XXXXXXXX to terminate their security interest and remove their public lien over the vehicle shown in the local Department of Motor Vehicles and mail me the Title along with the XXXX XXXX It is also a Fact that pursuant to 15 U.S. Code 1605 ( a ) the amount of the finance charge in connection with any consumer credit transaction shall be determined as the sum of all charges; meaning the down payment for the car was not clearly or conspicuously explained to me 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About company records

company records has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( iv, and the most recent logged activity is ( iv ) The, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, company records reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as described in paragraph ( d ) of this section. ( v ) The date the rescission period expires. It is a Fact", and the single most common underlying issue is "the creditor shall return any money or property that has been given to anyone in connection with the transaction and shall take any action necessary to reflect the termination of the security interest. Let it be known that I immediately want CARMAX AUTO XXXX XXXXXXXX to terminate their security interest and remove their public lien over the vehicle shown in the local Department of Motor Vehicles and mail me the Title along with the XXXX XXXX It is also a Fact that pursuant to 15 U.S. Code 1605 ( a ) the amount of the finance charge in connection with any consumer credit transaction shall be determined as the sum of all charges; meaning the down payment for the car was not clearly or conspicuously explained to me".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating company records: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does company records have?

company records has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does company records respond to complaints on time?

company records has a 0% timely response rate to CFPB complaints.

What is the most common complaint about company records?

The most common issue reported against company records is "the creditor shall return any money or property that has been given to anyone in connection with the transaction and shall take any action necessary to reflect the termination of the security interest. Let it be known that I immediately want CARMAX AUTO XXXX XXXXXXXX to terminate their security interest and remove their public lien over the vehicle shown in the local Department of Motor Vehicles and mail me the Title along with the XXXX XXXX It is also a Fact that pursuant to 15 U.S. Code 1605 ( a ) the amount of the finance charge in connection with any consumer credit transaction shall be determined as the sum of all charges; meaning the down payment for the car was not clearly or conspicuously explained to me" in the "as described in paragraph ( d ) of this section. ( v ) The date the rescission period expires. It is a Fact" product category.

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