Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Commerce has no standardized policy on id and just makes rules at the branch level or depending on whether the teller wants to ask for it or not. This in itself will end up making Commerce look like they are racially profiling if they tend to ask for ids on minorities more than Caucasians.'s complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Commerce has no standardized policy on id and just makes rules at the branch level or depending on whether the teller wants to ask for it or not. This in itself will end up making Commerce look like they are racially profiling if they tend to ask for ids on minorities more than Caucasians.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the legal department inquired about the status of the certificate and the banking rep stated it was a pending official. They stated they could not accept it despite what was told by the branch manager. I complained that we had had several miscommunication problems with this location in the past | 1 |
| Issue | Complaints |
|---|---|
| when I would take my mother to the bank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Commerce has no standardized policy on id and just makes rules at the branch level or depending on whether the teller wants to ask for it or not. This in itself will end up making Commerce look like they are racially profiling if they tend to ask for ids on minorities more than Caucasians. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When they , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Commerce has no standardized policy on id and just makes rules at the branch level or depending on whether the teller wants to ask for it or not. This in itself will end up making Commerce look like they are racially profiling if they tend to ask for ids on minorities more than Caucasians. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the legal department inquired about the status of the certificate and the banking rep stated it was a pending official. They stated they could not accept it despite what was told by the branch manager. I complained that we had had several miscommunication problems with this location in the past", and the single most common underlying issue is "when I would take my mother to the bank".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Commerce has no standardized policy on id and just makes rules at the branch level or depending on whether the teller wants to ask for it or not. This in itself will end up making Commerce look like they are racially profiling if they tend to ask for ids on minorities more than Caucasians.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Commerce has no standardized policy on id and just makes rules at the branch level or depending on whether the teller wants to ask for it or not. This in itself will end up making Commerce look like they are racially profiling if they tend to ask for ids on minorities more than Caucasians. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Commerce has no standardized policy on id and just makes rules at the branch level or depending on whether the teller wants to ask for it or not. This in itself will end up making Commerce look like they are racially profiling if they tend to ask for ids on minorities more than Caucasians. has a 0% timely response rate to CFPB complaints.
The most common issue reported against Commerce has no standardized policy on id and just makes rules at the branch level or depending on whether the teller wants to ask for it or not. This in itself will end up making Commerce look like they are racially profiling if they tend to ask for ids on minorities more than Caucasians. is "when I would take my mother to the bank" in the "the legal department inquired about the status of the certificate and the banking rep stated it was a pending official. They stated they could not accept it despite what was told by the branch manager. I complained that we had had several miscommunication problems with this location in the past" product category.
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