coming down. She said it depended on how they applied my payments since I was paying more than the minimum and Nelnet would apply the payment to the loan with the highest interest. I said but surely the monthly amount owing would go across each loan and she said not necessarily '' and as a result I could have a loan that was not paid for several months and as a result accrued a lot of interest. This strikes me as usurious. I have attached my last four statements so you can see what I mean along with screen shots from Nelnet 's website which does not really help me keep track of my balance but does show the interest paid.

What the CFPB Record Shows About coming down. She said it depended on how they applied my payments since I was paying more than the minimum and Nelnet would apply the payment to the loan with the highest interest. I said but surely the monthly amount owing would go across each loan and she said not necessarily '' and as a result I could have a loan that was not paid for several months and as a result accrued a lot of interest. This strikes me as usurious. I have attached my last four statements so you can see what I mean along with screen shots from Nelnet 's website which does not really help me keep track of my balance but does show the interest paid.

coming down. She said it depended on how they applied my payments since I was paying more than the minimum and Nelnet would apply the payment to the loan with the highest interest. I said but surely the monthly amount owing would go across each loan and she said not necessarily '' and as a result I could have a loan that was not paid for several months and as a result accrued a lot of interest. This strikes me as usurious. I have attached my last four statements so you can see what I mean along with screen shots from Nelnet 's website which does not really help me keep track of my balance but does show the interest paid. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Comp, and the most recent logged activity is Complaint , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, coming down. She said it depended on how they applied my payments since I was paying more than the minimum and Nelnet would apply the payment to the loan with the highest interest. I said but surely the monthly amount owing would go across each loan and she said not necessarily '' and as a result I could have a loan that was not paid for several months and as a result accrued a lot of interest. This strikes me as usurious. I have attached my last four statements so you can see what I mean along with screen shots from Nelnet 's website which does not really help me keep track of my balance but does show the interest paid. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "never mind that I have been consistently paying well above the minimum balance so should have been running months ahead. I then made a payment of {$200.00} on line which was the amount Nelnet was claiming was owing- this is XXXX months of the regular monthly payment amount not one which is strange in itself. I then emailed Nelnet to see what had happened to my {$450.00} payment because it was debited from my bank account but not showing in Nelnet. I received no reply. I then called Nelnet and the woman I spoke to", and the single most common underlying issue is "said I had to email or write via snail mail as she couldn't help me. She could see the {$200.00} payment but not the {$450.00}. Oddly".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating coming down. She said it depended on how they applied my payments since I was paying more than the minimum and Nelnet would apply the payment to the loan with the highest interest. I said but surely the monthly amount owing would go across each loan and she said not necessarily '' and as a result I could have a loan that was not paid for several months and as a result accrued a lot of interest. This strikes me as usurious. I have attached my last four statements so you can see what I mean along with screen shots from Nelnet 's website which does not really help me keep track of my balance but does show the interest paid.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.