Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows combined with the fact that both my Chase account and credit card information are saved on the same compromised PC's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How combined with the fact that both my Chase account and credit card information are saved on the same compromised PC's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| revealing XXXX malware detections. This PC contains my passwords | 1 |
| State | Complaints |
|---|---|
| conclusively proves that unauthorized access to my account occurred. A hacker could easily obtain my card information through remote access of the PC via the detected malware. | 1 |
| Issue | Complaints |
|---|---|
| and provides access to my home IP address | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
combined with the fact that both my Chase account and credit card information are saved on the same compromised PC has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX. Atta, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, combined with the fact that both my Chase account and credit card information are saved on the same compromised PC reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "revealing XXXX malware detections. This PC contains my passwords", and the single most common underlying issue is "and provides access to my home IP address".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating combined with the fact that both my Chase account and credit card information are saved on the same compromised PC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
combined with the fact that both my Chase account and credit card information are saved on the same compromised PC has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
combined with the fact that both my Chase account and credit card information are saved on the same compromised PC has a 0% timely response rate to CFPB complaints.
The most common issue reported against combined with the fact that both my Chase account and credit card information are saved on the same compromised PC is "and provides access to my home IP address" in the "revealing XXXX malware detections. This PC contains my passwords" product category.
Read our methodology — how this data is sourced, computed, and verified.