Total complaints
13
Filed since I am
2026 data Public-data reference. official source
collection
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
13 consumer complaints filed with the CFPB
This profile shows collection's complaint history from CFPB public records. 13 consumers have filed complaints since I am. The company has a 0% timely response rate and has provided relief in 0% of cases.
13
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
9
States Active
I am
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
collection complaint mix by product
- collections 3 25.0% – 0% relief
- the underlying 3 25.0% – 0% relief
- anything added 2 16.7% – 0% relief
- XXXX XXXXXXXX 1 8.3% – 0% relief
- should you 1 8.3% – 0% relief
- including but 1 8.3% – 0% relief
- the credit 1 8.3% – 0% relief
How collection's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| collections | 3 |
| the underlying contract | 3 |
| anything added to my consumer report without MY WRITTEN CONSENT COULD BE CONSIDERED IDENTITY THEFT. Per 15 USC 1681S-2 the responsibility of the furnishers of information to consumer reporting agencies ( 1 ) prohibition ( A ) reporting information with actual knowledge of errors. A person shall not furnish any information relating to a consumer to any consumer reporting agency IF THE PERSON KNOWS OF | 2 |
| XXXX XXXXXXXX XXXX | 1 |
| should you continue in your non-compliance. I further remind you that | 1 |
| including but not limited to : Debit entries Credit entries Adjusting entries Reversals Contra-entries Impairment entries Charge-off entries Transfer entries Receipt entries Loss provisions The full chain of title and proof of ownership or authority | 1 |
| the credit reporting agency | 1 |
| creditors | 1 |
Top States
| State | Complaints |
|---|---|
| and unauthorized hard inquiry listed above from my consumer file and all derivative databases | 3 |
| or grouping of information about an individual that is maintained by an agency | 3 |
| and hard inquiries associated with these fraudulent accounts are the result of identity theft and fraud.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| and communication regarding the above-referenced collection account. The account contains numerous factual discrepancies | 1 |
| remove immediately for unknown collection. Remove this account. Because you could not provide Proof of collection validation | 1 |
| or deficiency balance Where accounts were reported as collections or involving legal/attorney status | 1 |
| and hard inquiries appearing on my consumer credit report maintained by you were not opened | 1 |
| and hard inquiries associated with these fraudulent accounts are the result of identity theft and fraud.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,89145,Older American | 1 |
| and hard inquiries associated with these fraudulent accounts are the result of identity theft and fraud.,,EQUIFAX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| made | 3 |
| chain of assignment | 3 |
| PA XXXX Re : Formal Demand to Remove Fraudulent and Inaccurate Collection Account FDCPA/FCRA/FACTA Violations | 1 |
| No. 95-6445 ( C.D.Cal. XX/XX/XXXX) | 1 |
| transfers | 1 |
| XXXX | 1 |
| Equifax | 1 |
| inaccurate | 1 |
| XXXX have different reports they all Dont match. If such transactions were accurate they would match. Notice of dispute : I take my consumer reporting matters seriously and would appreciate this matter to be resolved promptly. Failure to address this dispute will lead to further legal action. Thank you in advance for your swift cooperation on this matter | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About collection
collection has accumulated 13 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 11 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I am, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, collection reports a 0% timely-response rate and has closed 7.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "collections", and the single most common underlying issue is "made".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating collection: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does collection have?
collection has received 13 consumer complaints filed with the Consumer Financial Protection Bureau.
Does collection respond to complaints on time?
collection has a 0% timely response rate to CFPB complaints.
What is the most common complaint about collection?
The most common issue reported against collection is "made" in the "collections" product category.
Read our methodology — how this data is sourced, computed, and verified.
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