Total complaints
1
Filed since Coin
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Coinbase failed to secure data maintained on its platform and failed to properly verify the authenticity and integrity of the XXXX payment rail ( s ) that transferred XXXX from my account/wallet to the destination address of the recipient of my stolen assets. Coinbases failure to design and implement adequate security measures on its platform and on the payment rails was a material factor in directly and/or proximately causing my loss. Commencing on or about XX/XX/year>'s complaint history from CFPB public records. 1 consumers have filed complaints since Coin. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Coin
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Coinbase failed to secure data maintained on its platform and failed to properly verify the authenticity and integrity of the XXXX payment rail ( s ) that transferred XXXX from my account/wallet to the destination address of the recipient of my stolen assets. Coinbases failure to design and implement adequate security measures on its platform and on the payment rails was a material factor in directly and/or proximately causing my loss. Commencing on or about XX/XX/year>'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and security of | 1 |
| State | Complaints |
|---|---|
| Coinbases falsely advertised | 1 |
| Issue | Complaints |
|---|---|
| penetrations of Coinbases platform leading to XXXX swaps | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Coinbase failed to secure data maintained on its platform and failed to properly verify the authenticity and integrity of the XXXX payment rail ( s ) that transferred XXXX from my account/wallet to the destination address of the recipient of my stolen assets. Coinbases failure to design and implement adequate security measures on its platform and on the payment rails was a material factor in directly and/or proximately causing my loss. Commencing on or about XX/XX/year> has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Coin, and the most recent logged activity is Coinbase h, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Coinbase failed to secure data maintained on its platform and failed to properly verify the authenticity and integrity of the XXXX payment rail ( s ) that transferred XXXX from my account/wallet to the destination address of the recipient of my stolen assets. Coinbases failure to design and implement adequate security measures on its platform and on the payment rails was a material factor in directly and/or proximately causing my loss. Commencing on or about XX/XX/year> reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and security of", and the single most common underlying issue is "penetrations of Coinbases platform leading to XXXX swaps".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Coinbase failed to secure data maintained on its platform and failed to properly verify the authenticity and integrity of the XXXX payment rail ( s ) that transferred XXXX from my account/wallet to the destination address of the recipient of my stolen assets. Coinbases failure to design and implement adequate security measures on its platform and on the payment rails was a material factor in directly and/or proximately causing my loss. Commencing on or about XX/XX/year>: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Coinbase failed to secure data maintained on its platform and failed to properly verify the authenticity and integrity of the XXXX payment rail ( s ) that transferred XXXX from my account/wallet to the destination address of the recipient of my stolen assets. Coinbases failure to design and implement adequate security measures on its platform and on the payment rails was a material factor in directly and/or proximately causing my loss. Commencing on or about XX/XX/year> has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Coinbase failed to secure data maintained on its platform and failed to properly verify the authenticity and integrity of the XXXX payment rail ( s ) that transferred XXXX from my account/wallet to the destination address of the recipient of my stolen assets. Coinbases failure to design and implement adequate security measures on its platform and on the payment rails was a material factor in directly and/or proximately causing my loss. Commencing on or about XX/XX/year> has a 0% timely response rate to CFPB complaints.
The most common issue reported against Coinbase failed to secure data maintained on its platform and failed to properly verify the authenticity and integrity of the XXXX payment rail ( s ) that transferred XXXX from my account/wallet to the destination address of the recipient of my stolen assets. Coinbases failure to design and implement adequate security measures on its platform and on the payment rails was a material factor in directly and/or proximately causing my loss. Commencing on or about XX/XX/year> is "penetrations of Coinbases platform leading to XXXX swaps" in the "and security of" product category.
Read our methodology — how this data is sourced, computed, and verified.