Total complaints
1
Filed since It t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows closing out my application's complaint history from CFPB public records. 1 consumers have filed complaints since It t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since It t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How closing out my application's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and returned to me as incomplete. Reasons for being deemed incomplete included but were not limited to: Document not received (even though I had confirmations of receipt) | 1 |
| State | Complaints |
|---|---|
| and forcing me to start the application process all over again. At the same time I was also inundated with a barrage of (what I would describe in retrospect as) XXXX from SchoolsFirst which appeared to not be written with any context whatsoever | 1 |
| Issue | Complaints |
|---|---|
| such as a w-2 form in XXXX) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
closing out my application has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It t, and the most recent logged activity is It then to, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, closing out my application reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and returned to me as incomplete. Reasons for being deemed incomplete included but were not limited to: Document not received (even though I had confirmations of receipt)", and the single most common underlying issue is "such as a w-2 form in XXXX)".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating closing out my application: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
closing out my application has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
closing out my application has a 0% timely response rate to CFPB complaints.
The most common issue reported against closing out my application is "such as a w-2 form in XXXX)" in the "and returned to me as incomplete. Reasons for being deemed incomplete included but were not limited to: Document not received (even though I had confirmations of receipt)" product category.
Read our methodology — how this data is sourced, computed, and verified.