Total complaints
1
Filed since On X
2026 data Public-data reference. official source
closing documents were signed by both XXXX XXXX and XXXX XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows closing documents were signed by both XXXX XXXX and XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
closing documents were signed by both XXXX XXXX and XXXX XXXX complaint mix by product
- I contacted 1 100.0% – 0% relief
How closing documents were signed by both XXXX XXXX and XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I contacted Wells Fargo to inquire about opening a line of credit. I was informed for the first time that my original XXXX mortgage had been refinanced in XXXX under the HARP program | 1 |
Top States
| State | Complaints |
|---|---|
| agreeing to the terms and conditions of the account. During our conversation asked if Wells Fargo received any money from the refinance. We show the refinance resulted in a cash back to you. They provided copies of : XXXX. Uniform Residential Loan Application ( which included a copy of my signature and my spouse 's signature | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I submitted a written request to Wells Fargo asking for documentation. In response | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About closing documents were signed by both XXXX XXXX and XXXX XXXX
closing documents were signed by both XXXX XXXX and XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, closing documents were signed by both XXXX XXXX and XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted Wells Fargo to inquire about opening a line of credit. I was informed for the first time that my original XXXX mortgage had been refinanced in XXXX under the HARP program", and the single most common underlying issue is "I submitted a written request to Wells Fargo asking for documentation. In response".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating closing documents were signed by both XXXX XXXX and XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does closing documents were signed by both XXXX XXXX and XXXX XXXX have?
closing documents were signed by both XXXX XXXX and XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does closing documents were signed by both XXXX XXXX and XXXX XXXX respond to complaints on time?
closing documents were signed by both XXXX XXXX and XXXX XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about closing documents were signed by both XXXX XXXX and XXXX XXXX?
The most common issue reported against closing documents were signed by both XXXX XXXX and XXXX XXXX is "I submitted a written request to Wells Fargo asking for documentation. In response" in the "I contacted Wells Fargo to inquire about opening a line of credit. I was informed for the first time that my original XXXX mortgage had been refinanced in XXXX under the HARP program" product category.
Read our methodology — how this data is sourced, computed, and verified.
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