Total complaints
1
Filed since EXPE
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Closed '' updated XX/XX/XXXX - NO actual changes were made whatsoever The only notation states : This item was updated from our processing of your dispute in XX/XX/XXXX. XXXX XXXX XXXX THIS IS DECEPTIVE : XXXX XXXX Experian marked the account as Updated '' to make it appear they conducted an investigation's complaint history from CFPB public records. 1 consumers have filed complaints since EXPE. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since EXPE
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Closed '' updated XX/XX/XXXX - NO actual changes were made whatsoever The only notation states : This item was updated from our processing of your dispute in XX/XX/XXXX. XXXX XXXX XXXX THIS IS DECEPTIVE : XXXX XXXX Experian marked the account as Updated '' to make it appear they conducted an investigation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Experian marked the account as Updated '' with the following message : The item you disputed has been updated | 1 |
| State | Complaints |
|---|---|
| but they made XXXX substantive changes despite written proof the account can not be verified. | 1 |
| Issue | Complaints |
|---|---|
| when I reviewed my credit report : - The account information is IDENTICAL to before- All XXXX late payments remain ( XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Closed '' updated XX/XX/XXXX - NO actual changes were made whatsoever The only notation states : This item was updated from our processing of your dispute in XX/XX/XXXX. XXXX XXXX XXXX THIS IS DECEPTIVE : XXXX XXXX Experian marked the account as Updated '' to make it appear they conducted an investigation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to EXPE, and the most recent logged activity is EXPERIAN ', giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Closed '' updated XX/XX/XXXX - NO actual changes were made whatsoever The only notation states : This item was updated from our processing of your dispute in XX/XX/XXXX. XXXX XXXX XXXX THIS IS DECEPTIVE : XXXX XXXX Experian marked the account as Updated '' to make it appear they conducted an investigation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Experian marked the account as Updated '' with the following message : The item you disputed has been updated", and the single most common underlying issue is "when I reviewed my credit report : - The account information is IDENTICAL to before- All XXXX late payments remain ( XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Closed '' updated XX/XX/XXXX - NO actual changes were made whatsoever The only notation states : This item was updated from our processing of your dispute in XX/XX/XXXX. XXXX XXXX XXXX THIS IS DECEPTIVE : XXXX XXXX Experian marked the account as Updated '' to make it appear they conducted an investigation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Closed '' updated XX/XX/XXXX - NO actual changes were made whatsoever The only notation states : This item was updated from our processing of your dispute in XX/XX/XXXX. XXXX XXXX XXXX THIS IS DECEPTIVE : XXXX XXXX Experian marked the account as Updated '' to make it appear they conducted an investigation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Closed '' updated XX/XX/XXXX - NO actual changes were made whatsoever The only notation states : This item was updated from our processing of your dispute in XX/XX/XXXX. XXXX XXXX XXXX THIS IS DECEPTIVE : XXXX XXXX Experian marked the account as Updated '' to make it appear they conducted an investigation has a 0% timely response rate to CFPB complaints.
The most common issue reported against Closed '' updated XX/XX/XXXX - NO actual changes were made whatsoever The only notation states : This item was updated from our processing of your dispute in XX/XX/XXXX. XXXX XXXX XXXX THIS IS DECEPTIVE : XXXX XXXX Experian marked the account as Updated '' to make it appear they conducted an investigation is "when I reviewed my credit report : - The account information is IDENTICAL to before- All XXXX late payments remain ( XXXX" in the "Experian marked the account as Updated '' with the following message : The item you disputed has been updated" product category.
Read our methodology — how this data is sourced, computed, and verified.