Total complaints
1
Filed since Chry
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows click through's complaint history from CFPB public records. 1 consumers have filed complaints since Chry. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Chry
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How click through's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but also won't answer any questions and have NEVER called me back despite multiple attempts. How do you even explain that let alone allow it to happen as the CFPB or even as Chyrsler Cap. Multiple messages to XXXX XXXX ( 2x ) along with other reps saying they would put in a ticket to research my technology questions and someone will get back to me. '' Furthermore | 1 |
| State | Complaints |
|---|---|
| etc ... ... ... ... ... ... ..ANYTHING other than them just saying over and over again they aren't at fault. Pretty easy to say you aren't at fault when you don't answer any questions. So | 1 |
| Issue | Complaints |
|---|---|
| but chief amongst them was telling me I should have known I wasn't enrolled successfully in auto-pay because I didn't get a confirmation email. Obviously ridiculous because you don't know to expect something if they don't say it ( which it doesn't in the online portal ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
click through has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Chry, and the most recent logged activity is Chrysler C, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, click through reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but also won't answer any questions and have NEVER called me back despite multiple attempts. How do you even explain that let alone allow it to happen as the CFPB or even as Chyrsler Cap. Multiple messages to XXXX XXXX ( 2x ) along with other reps saying they would put in a ticket to research my technology questions and someone will get back to me. '' Furthermore", and the single most common underlying issue is "but chief amongst them was telling me I should have known I wasn't enrolled successfully in auto-pay because I didn't get a confirmation email. Obviously ridiculous because you don't know to expect something if they don't say it ( which it doesn't in the online portal )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating click through: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
click through has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
click through has a 0% timely response rate to CFPB complaints.
The most common issue reported against click through is "but chief amongst them was telling me I should have known I wasn't enrolled successfully in auto-pay because I didn't get a confirmation email. Obviously ridiculous because you don't know to expect something if they don't say it ( which it doesn't in the online portal )" in the "but also won't answer any questions and have NEVER called me back despite multiple attempts. How do you even explain that let alone allow it to happen as the CFPB or even as Chyrsler Cap. Multiple messages to XXXX XXXX ( 2x ) along with other reps saying they would put in a ticket to research my technology questions and someone will get back to me. '' Furthermore" product category.
Read our methodology — how this data is sourced, computed, and verified.