Total complaints
7
Filed since Afte
2026 data Public-data reference. official source
claims
7 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
7 consumer complaints filed with the CFPB
This profile shows claims's complaint history from CFPB public records. 7 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 14.3% of cases.
7
Total Complaints
0%
Timely Response
0%
Disputed
14.3%
Relief Provided
6
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
14.3%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 14.3%
Industry median
Share closed with monetary or non-monetary relief.
claims complaint mix by product
- The Truth 2 28.6% – 0% relief
- as contractually 1 14.3% – 0% relief
- I was 1 14.3% – 100% relief
- I received 1 14.3% – 0% relief
- SC XXXX 1 14.3% – 0% relief
- claim in 1 14.3% – 0% relief
How claims's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| The Truth in Lending Act ( TILA ) | 2 |
| as contractually required with no outstanding balance. From XXXX to present there was no communication | 1 |
| I was told that the information isn't accessible to me. However | 1 |
| I received a 5 day eviction notice for a debt that I had been forgiven but because of greed | 1 |
| SC XXXX NMLS ID # XXXX Hello Regulatory Agency | 1 |
| claim in equity and a legal right of subrogation over any charges and or claims of indebtedness alleged by LVNV FUNDING LLC and the joint and several principals | 1 |
Top States
| State | Complaints |
|---|---|
| and defenses available at law and equity. | 2 |
| request | 1 |
| or refunds | 1 |
| costs and expenses of any nature whatsoever that result from reliance on the within affidavit | 1 |
| and customer communication and cases. Something suspicious appears to be happening. | 1 |
| and charges which are now and or may arise a result of Exhibit 1. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| The Equal Credit Opportunity Act ( ECOA ) | 2 |
| request for payment or notice of amount due | 1 |
| the value of the potential disputes/claims/refunds in the future are significantly lower than the amount reserved ( {$20000.00} ) given that our last order was processed on XX/XX/year> and there hasn't been a single dispute since XX/XX/year> with only 2 disputes/claims in the month of XXXX and 2 disputes/claims in the month of XXXX. Our average order value for this store was ~ {$60.00} | 1 |
| I was forced to file chapter XXXX bankruptcy only to have it dismissed because my trustee payment became too high because of this XXXX arrears. Please take note of the Idemnification for Affidavit of Lost Note where it states that XXXX XXXX XXXX | 1 |
| I am writing today to file a complaint against my current ( as of writing ) mortgage servicing company Newrez LLC ( Newrez ). The subject of my complaint revolves around 1 ) substandard | 1 |
| agents or assigns of LVNV FUNDING LLC to act honorably and amicably in the execution of their joint and several fiduciary duties | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About claims
claims has accumulated 7 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is XXXX has a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, claims reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 14.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "The Truth in Lending Act ( TILA )", and the single most common underlying issue is "The Equal Credit Opportunity Act ( ECOA )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating claims: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does claims have?
claims has received 7 consumer complaints filed with the Consumer Financial Protection Bureau.
Does claims respond to complaints on time?
claims has a 0% timely response rate to CFPB complaints.
What is the most common complaint about claims?
The most common issue reported against claims is "The Equal Credit Opportunity Act ( ECOA )" in the "The Truth in Lending Act ( TILA )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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