2026 data Public-data reference. official source

Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since I ma. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I ma
Since

Total complaints

1

Filed since I ma

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX complaint mix by product

Total complaints: 1

Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). whom had: 1 complaints (100.0%), resolution 0.0% whom had 100.0%
  • whom had 1 100.0% 0% relief

How Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
whom had excellent student loan servicing in helping out during times of a tight budget ) in XX/XX/XXXX as the result of a tight budget in a few months in XX/XX/XXXX. Citibank were difficult to work with and they charged off my account then put me into collections. I asked for the name of the collection agency and phone number. However 1

Top States

State Complaints
because at that time there were issues in the custody battle that retained my attention. At the end of XX/XX/XXXX I pulled my credit report and noticed a Citibank balance added to my credit report in XX/XX/XXXX and closed in XX/XX/XXXX 1

Top Issues

Issue Complaints
I waited for the collection agency to contact me and every year I would check my credit report waiting for the credit agency to report it to my credit report. In addition 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX

Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ma, and the most recent logged activity is I made att, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "whom had excellent student loan servicing in helping out during times of a tight budget ) in XX/XX/XXXX as the result of a tight budget in a few months in XX/XX/XXXX. Citibank were difficult to work with and they charged off my account then put me into collections. I asked for the name of the collection agency and phone number. However", and the single most common underlying issue is "I waited for the collection agency to contact me and every year I would check my credit report waiting for the credit agency to report it to my credit report. In addition".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX have?

Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX respond to complaints on time?

Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX has a 0% timely response rate to CFPB complaints.

What is the most common complaint about Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX?

The most common issue reported against Citibank a couple of years ago off loaded some of their borrowers to XXXX XXXX as the result of similar issues with the CFPB. I did not pull my credit report at the end of XX/XX/XXXX is "I waited for the collection agency to contact me and every year I would check my credit report waiting for the credit agency to report it to my credit report. In addition" in the "whom had excellent student loan servicing in helping out during times of a tight budget ) in XX/XX/XXXX as the result of a tight budget in a few months in XX/XX/XXXX. Citibank were difficult to work with and they charged off my account then put me into collections. I asked for the name of the collection agency and phone number. However" product category.

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