Total complaints
1
Filed since Citi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows citi is.I am not responsible for 'bank ' errors's complaint history from CFPB public records. 1 consumers have filed complaints since Citi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Citi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How citi is.I am not responsible for 'bank ' errors's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| under this promotional offer and opened my account under this promotional offer | 1 |
| State | Complaints |
|---|---|
| citi is. I performed in providing citi with XXXX in money for the required time and now they are reneging and not performing on what they promised me | 1 |
| Issue | Complaints |
|---|---|
| the bank did not credit my XXXX promotional amount. Instead they kept giving me the run around | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
citi is.I am not responsible for 'bank ' errors has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Citi, and the most recent logged activity is Citi recei, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, citi is.I am not responsible for 'bank ' errors reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "under this promotional offer and opened my account under this promotional offer", and the single most common underlying issue is "the bank did not credit my XXXX promotional amount. Instead they kept giving me the run around".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating citi is.I am not responsible for 'bank ' errors: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
citi is.I am not responsible for 'bank ' errors has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
citi is.I am not responsible for 'bank ' errors has a 0% timely response rate to CFPB complaints.
The most common issue reported against citi is.I am not responsible for 'bank ' errors is "the bank did not credit my XXXX promotional amount. Instead they kept giving me the run around" in the "under this promotional offer and opened my account under this promotional offer" product category.
Read our methodology — how this data is sourced, computed, and verified.