Total complaints
1
Filed since To p
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Chime is unable to disclose further information about the closure of your account. For full details's complaint history from CFPB public records. 1 consumers have filed complaints since To p. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To p
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Chime is unable to disclose further information about the closure of your account. For full details's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| send govt ID | 1 |
| State | Complaints |
|---|---|
| please reference the section titled Amendment and Cancellation in the Chime Deposit Account Agreement : https : //www.chime.com/policies '' I have read this article thoroughly and determined none of my actions violated their user agreement. as I thought this was a simple mistake ii assumed it would be handled as chime had exhibited excellent customer service to that point. But Chime has be been purposely making this process impossible to deal with via normal means of communication. I've learned many others has experienced the same issue as a part of their fraudulent activity security system. I read their agreement nothing I've done is in violation. All deposits ive made were repeat transactions over the past year.,,Chime Financial Inc,MD,20745,,Consent provided,Web,2022-01-28,Closed with explanation,Yes,N/A,5161285 | 1 |
| Issue | Complaints |
|---|---|
| an explanation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Chime is unable to disclose further information about the closure of your account. For full details has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To p, and the most recent logged activity is To potenti, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Chime is unable to disclose further information about the closure of your account. For full details reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "send govt ID", and the single most common underlying issue is "an explanation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chime is unable to disclose further information about the closure of your account. For full details: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Chime is unable to disclose further information about the closure of your account. For full details has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Chime is unable to disclose further information about the closure of your account. For full details has a 0% timely response rate to CFPB complaints.
The most common issue reported against Chime is unable to disclose further information about the closure of your account. For full details is "an explanation" in the "send govt ID" product category.
Read our methodology — how this data is sourced, computed, and verified.