Total complaints
1
Filed since Sign
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Chime has failed to properly resolve the dispute and/or issue appropriate provisional credit as required by law. Disputed Merchants Include : XXXX ( multiple charges on the same date ) WinRed ( multiple {$1.00} test charges ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) Resume Now XXXX XXXX XXXX These transactions were unauthorized's complaint history from CFPB public records. 1 consumers have filed complaints since Sign. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sign
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Chime has failed to properly resolve the dispute and/or issue appropriate provisional credit as required by law. Disputed Merchants Include : XXXX ( multiple charges on the same date ) WinRed ( multiple {$1.00} test charges ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) Resume Now XXXX XXXX XXXX These transactions were unauthorized's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Inc. for failure to properly investigate and reimburse unauthorized and fraudulent debit card and Credit Builder card transactions | 1 |
| State | Complaints |
|---|---|
| I did not benefit from any goods or services | 1 |
| Issue | Complaints |
|---|---|
| subscriptions | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Chime has failed to properly resolve the dispute and/or issue appropriate provisional credit as required by law. Disputed Merchants Include : XXXX ( multiple charges on the same date ) WinRed ( multiple {$1.00} test charges ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) Resume Now XXXX XXXX XXXX These transactions were unauthorized has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sign, and the most recent logged activity is Signed : X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Chime has failed to properly resolve the dispute and/or issue appropriate provisional credit as required by law. Disputed Merchants Include : XXXX ( multiple charges on the same date ) WinRed ( multiple {$1.00} test charges ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) Resume Now XXXX XXXX XXXX These transactions were unauthorized reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Inc. for failure to properly investigate and reimburse unauthorized and fraudulent debit card and Credit Builder card transactions", and the single most common underlying issue is "subscriptions".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chime has failed to properly resolve the dispute and/or issue appropriate provisional credit as required by law. Disputed Merchants Include : XXXX ( multiple charges on the same date ) WinRed ( multiple {$1.00} test charges ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) Resume Now XXXX XXXX XXXX These transactions were unauthorized: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Chime has failed to properly resolve the dispute and/or issue appropriate provisional credit as required by law. Disputed Merchants Include : XXXX ( multiple charges on the same date ) WinRed ( multiple {$1.00} test charges ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) Resume Now XXXX XXXX XXXX These transactions were unauthorized has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Chime has failed to properly resolve the dispute and/or issue appropriate provisional credit as required by law. Disputed Merchants Include : XXXX ( multiple charges on the same date ) WinRed ( multiple {$1.00} test charges ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) Resume Now XXXX XXXX XXXX These transactions were unauthorized has a 0% timely response rate to CFPB complaints.
The most common issue reported against Chime has failed to properly resolve the dispute and/or issue appropriate provisional credit as required by law. Disputed Merchants Include : XXXX ( multiple charges on the same date ) WinRed ( multiple {$1.00} test charges ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) Resume Now XXXX XXXX XXXX These transactions were unauthorized is "subscriptions" in the "Inc. for failure to properly investigate and reimburse unauthorized and fraudulent debit card and Credit Builder card transactions" product category.
Read our methodology — how this data is sourced, computed, and verified.