Total complaints
1
Filed since Acco
2026 data Public-data reference. official source
checks
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows checks's complaint history from CFPB public records. 1 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Acco
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
checks complaint mix by product
- I was 1 100.0% – 0% relief
How checks's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I was given a word document that showed the assistance and the charges for attending. Each year I was given this document. When I tried to get evidence of this later | 1 |
Top States
| State | Complaints |
|---|---|
| or EFT. The only thing I was given as as far as checks were concerned were refund check. I asked them why I received a refund check when I had to obtain a loan to pay for college. This was the 2nd red flag I noticed. I did not receive a letter informing of the amount of the monies received from the Department of Education on behalf of XXXX the date it was received. It also should have included the rights to cancel all or part of this loan. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| AES | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About checks
checks has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is According , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, checks reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was given a word document that showed the assistance and the charges for attending. Each year I was given this document. When I tried to get evidence of this later", and the single most common underlying issue is "AES".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating checks: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does checks have?
checks has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does checks respond to complaints on time?
checks has a 0% timely response rate to CFPB complaints.
What is the most common complaint about checks?
The most common issue reported against checks is "AES" in the "I was given a word document that showed the assistance and the charges for attending. Each year I was given this document. When I tried to get evidence of this later" product category.
Read our methodology — how this data is sourced, computed, and verified.
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