Total complaints
22
Filed since Addi
22 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
22 consumer complaints filed with the CFPB
This profile shows check's complaint history from CFPB public records. 22 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
22
Filed since Addi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How check's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| missed | 6 |
| IL XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 5 |
| 15 U.S. Code 1666 ( b ) ( a ) states : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose | 3 |
| In accordance with the Electronic Fund Transfer Act | 2 |
| IL XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 2 |
| IL XXXX Navy Federal Credit Union XXXX XXXX XXXX XXXX XXXX | 1 |
| not even {$200.00} or {$400.00} per their own policy on their website under | 1 |
| I would like my documentation evidence and I will ask for a right to rescission. As per the statements that have been given to me monthly there are many billing errors. As per Congress 15USC1666b | 1 |
| IL XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| or money order any part of the amount of the credit balance remaining in the account for more than six months | 18 |
| or money order any part of the amount of the credit balance remaining in the account for more than XXXX months | 2 |
| client they had just released funds for thirty days before. Again it was denied | 1 |
| or money order any part of the amount of the credit balance remaining in the account for more than XXXX months | 1 |
| Issue | Complaints |
|---|---|
| ( 2 ) rebates of unearned finance charges or insurance premiums | 18 |
| ( XXXX ) rebates of unearned finance charges or insurance premiums | 3 |
| which was deposited via their mobile app | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
check has accumulated 22 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 22 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, check reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "missed", and the single most common underlying issue is "( 2 ) rebates of unearned finance charges or insurance premiums".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating check: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
check has received 22 consumer complaints filed with the Consumer Financial Protection Bureau.
check has a 0% timely response rate to CFPB complaints.
The most common issue reported against check is "( 2 ) rebates of unearned finance charges or insurance premiums" in the "missed" product category.
Read our methodology — how this data is sourced, computed, and verified.