Total complaints
1
Filed since Acco
2026 data Public-data reference. official source
Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed's complaint history from CFPB public records. 1 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Acco
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed complaint mix by product
- as reported 1 100.0% – 0% relief
How Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| as reported by your bureaus | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX XXXX XXXX * Date Opened : XX/XX/XXXX * Balance : {$0.00} * High Credit : {$0.00} * XXXX XXXX : {$210.00} * Payment Status : XXXX XXXX XXXX * Last Reported : XX/XX/XXXX * Comments : Purchased by another lender * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXX * Two-Year Payment History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Collection/Chargeoff ( Equifax ) XXXX Date Opened : XX/XX/XXXX ( XXXX ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed
Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is Account In, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as reported by your bureaus", and the single most common underlying issue is "Collection/Chargeoff ( Equifax ) XXXX Date Opened : XX/XX/XXXX ( XXXX )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed have?
Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed respond to complaints on time?
Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed?
The most common issue reported against Charged off account ( XXXX ) ; Account transferred or sold ( Equifax ) * Date of Last Payment : XX/XX/XXXX * Date of Last Activity : XX/XX/XXXXXXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ( Equifax ) * Two-Year XXXX History : Inconsistent reporting XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX ( Experian ) * Reported by : Experian * Account Type : Revolving ( Charge Account ) * Bureau Code : Individual * Account Status : Closed is "Collection/Chargeoff ( Equifax ) XXXX Date Opened : XX/XX/XXXX ( XXXX )" in the "as reported by your bureaus" product category.
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