Total complaints
1
Filed since On a
2026 data Public-data reference. official source
charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On a. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On a
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX complaint mix by product
- I spoke 1 100.0% – 0% relief
How charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I spoke with a customer service representative who informed me that I had received a waiver for the first year of my membership - that I would not be charged the {$320.00} annual membership fee for my first year. After this first year | 1 |
Top States
| State | Complaints |
|---|---|
| I called American Express to open a dispute in an attempt to be reimbursed for this {$320.00} charge. My position for this dispute was that I received a membership agreement that stated no annual membership fee | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I elected not to cancel the card. In XXXX of XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX
charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On a, and the most recent logged activity is On a recor, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spoke with a customer service representative who informed me that I had received a waiver for the first year of my membership - that I would not be charged the {$320.00} annual membership fee for my first year. After this first year", and the single most common underlying issue is "I elected not to cancel the card. In XXXX of XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX have?
charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX respond to complaints on time?
charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX?
The most common issue reported against charged my account for {$320.00} only XXXX days after my XX/XX/XXXX phone call with the representative. On XX/XX/XXXX is "I elected not to cancel the card. In XXXX of XXXX" in the "I spoke with a customer service representative who informed me that I had received a waiver for the first year of my membership - that I would not be charged the {$320.00} annual membership fee for my first year. After this first year" product category.
Read our methodology — how this data is sourced, computed, and verified.
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