Total complaints
10
Filed since I am
2026 data Public-data reference. official source
charge-offs
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows charge-offs's complaint history from CFPB public records. 10 consumers have filed complaints since I am. The company has a 0% timely response rate and has provided relief in 0% of cases.
10
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
6
States Active
I am
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
charge-offs complaint mix by product
- including a 3 30.0% – 0% relief
- verify 2 20.0% – 0% relief
- repossessions 1 10.0% – 0% relief
- including screenshots 1 10.0% – 0% relief
- while simultaneously 1 10.0% – 0% relief
- charge-offs 1 10.0% – 0% relief
- unauthorized 1 10.0% – 0% relief
How charge-offs's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| including a police report | 3 |
| verify | 2 |
| repossessions | 1 |
| including screenshots of : Accounts removed by XXXX XXXX XXXX but still reporting with TransUnion XXXX being updated despite being deleted by XXXX in XXXX Conflicting credit summaries and payment histories A graphic timeline ( Exhibit U ) summarizing the violations visually TransUnion has also falsely presented my credit report as showing XXXX derogatory marks | 1 |
| while simultaneously reporting multiple negative accountsspecifically XXXX | 1 |
| charge-offs | 1 |
| unauthorized | 1 |
Top States
| State | Complaints |
|---|---|
| late payments | 3 |
| and collections | 2 |
| and collections that do not belong to me. CFPB oversight is necessary to guarantee that my credit report accurately reflects only authorized | 2 |
| or derogatory notations that report otherwise. | 1 |
| and late payment are the result of identity theft and fraud. | 1 |
| collections | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| copy of my drivers license | 3 |
| and XXXX XXXX. These accounts include 30- | 2 |
| unverifiable | 2 |
| and balances * * * I have * * no repossessions * * | 1 |
| charge-offs | 1 |
| issue written confirmation of the deletions | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About charge-offs
charge-offs has accumulated 10 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I am, and the most recent logged activity is XXXX. * * , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, charge-offs reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "including a police report", and the single most common underlying issue is "copy of my drivers license".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating charge-offs: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does charge-offs have?
charge-offs has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
Does charge-offs respond to complaints on time?
charge-offs has a 0% timely response rate to CFPB complaints.
What is the most common complaint about charge-offs?
The most common issue reported against charge-offs is "copy of my drivers license" in the "including a police report" product category.
Read our methodology — how this data is sourced, computed, and verified.
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