2026 data Public-data reference. official source

CHARGE OFF AMOUNT

4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

4 consumer complaints filed with the CFPB

This profile shows CHARGE OFF AMOUNT's complaint history from CFPB public records. 4 consumers have filed complaints since Equi. The company has a 0% timely response rate and has provided relief in 0% of cases.

4
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
Equi
Since

Total complaints

4

Filed since Equi

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

CHARGE OFF AMOUNT complaint mix by product

Total complaints: 4

CHARGE OFF AMOUNT complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). you indicated: 2 complaints (50.0%), resolution 0.0% you indicated 50.0% SCHEDULED PAYMENT: 1 complaints (25.0%), resolution 0.0% SCHEDULED PAYMENT 25.0% you indicated: 1 complaints (25.0%), resolution 0.0% you indicated 25.0%
  • you indicated 2 50.0% 0% relief
  • SCHEDULED PAYMENT 1 25.0% 0% relief
  • you indicated 1 25.0% 0% relief

How CHARGE OFF AMOUNT's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
you indicated that there were inaccurate items reporting on your credit file. Equifax has completed its investigation 2
SCHEDULED PAYMENT 1
you indicated that there were inaccurate items reporting on your credit file. XXXX has completed its investigation 1

Top States

State Complaints
BALANCE 2
ACTUAL PAYMENT 1
ACCOUNT HISTORY Trade ; XXXX XXXX XXXX XXXX THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Trade : XXXX XXXX THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Trade : XXXX XXXX THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Trade : XXXX XXXX XXXX THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Trade : XXXX XXXX XXXX XXXX THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Trade : XXXX XXXX BANK THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Collection ; XXXX XXXX XXXX VERIFIED THAT THIS ITEM BELONGS TO YOU. THE FOLLOWING FIELDS HAVE BEEN MODIFIED : BALANCE 1

Top Issues

Issue Complaints
where applicable. A summary of the results are listed below : Trade : XXXX XXXX XXXX XXXX EQUIFAX VERIFIED THAT THIS ITEM BELONGS TO YOU. THE FOLLOWING FIELDS HAVE BEEN MODIFIED : CLOSED DATE 2
ACCOUNT HISTORY Trade : XXXXXXXX XXXX XXXX EQUIFAX VERIFIED THAT THIS ITEM BELONGS TO YOU. THIS ACCOUNT HAS BEEN UPDATED ADDITIONAL INFORMATION HAS BEEN PROVIDED FROM THE ORIGINAL SOURCE REGARDING THIS ITEM. THE FOLLOWING FIELDS HAVE BEEN MODIFIED : CLOSED DATE 1
where applicable. A summary of the results are listed below : Trade : XXXX XXXX THIS ITEM HAS BEEN DELETED FROM THE CREDIT FILE. Trade : XXXX - XXXX XXXX XXXXXXXX VERIFIED THAT THE LAST PAYMENT DATE IS REPORTING CORRECTLY. PLEASE BE ADVISE THAT THE DATE CLOSED IS CURRENTLY REPORTING CORRECTLY PLEASE BE ADVISE THAT THE DATE OPEN IS CURRENTLY REPORTING CORRECTLY THIS CREDITOR/AGENCY HAS VERIFIED TO OUR COMPANY THAT THE DATE OF LAST ACTIVITY IS BEING REPORTED CORRECTLY. THE FOLLOWING FIELDS HAVE BEEN MODIFIED : PAST DUE 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CHARGE OFF AMOUNT

CHARGE OFF AMOUNT has accumulated 4 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Equi, and the most recent logged activity is XXXX on XX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, CHARGE OFF AMOUNT reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "you indicated that there were inaccurate items reporting on your credit file. Equifax has completed its investigation", and the single most common underlying issue is "where applicable. A summary of the results are listed below : Trade : XXXX XXXX XXXX XXXX EQUIFAX VERIFIED THAT THIS ITEM BELONGS TO YOU. THE FOLLOWING FIELDS HAVE BEEN MODIFIED : CLOSED DATE".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CHARGE OFF AMOUNT: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CHARGE OFF AMOUNT have?

CHARGE OFF AMOUNT has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.

Does CHARGE OFF AMOUNT respond to complaints on time?

CHARGE OFF AMOUNT has a 0% timely response rate to CFPB complaints.

What is the most common complaint about CHARGE OFF AMOUNT?

The most common issue reported against CHARGE OFF AMOUNT is "where applicable. A summary of the results are listed below : Trade : XXXX XXXX XXXX XXXX EQUIFAX VERIFIED THAT THIS ITEM BELONGS TO YOU. THE FOLLOWING FIELDS HAVE BEEN MODIFIED : CLOSED DATE" in the "you indicated that there were inaccurate items reporting on your credit file. Equifax has completed its investigation" product category.

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