Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
CHAIRMANS OFFICE
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows CHAIRMANS OFFICE's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
CHAIRMANS OFFICE complaint mix by product
- Chairmans Office 1 100.0% – 0% relief
How CHAIRMANS OFFICE's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Chairmans Office | 1 |
Top States
| State | Complaints |
|---|---|
| WITH CITIZENS BANK CONSUMER FINANCE VICE PRESIDENT & OPERATIONS MANAGER XXXX XXXX WITH SUPPORT BY CITIZENS BANK CONSUMER FINANCE STAFF HAVE ACTED UNREASONABLY & WITHOUT MERIT & FREELY VIOLATED FEDERAL FINANCE & BANKING & CONSUMER REGULATIONS WHEN SAID PARTIES GIVEN ABOVE FREELY ACTED TO NOT ACT ON XXXX XXXX XX/XX/XXXX REFERENCE # XXXX CALL TO THE CITIZENS BANK HOME EQUITY LOAN DEPARTMENT IMPORTANTLY GIVING SPECIFIC AUTHORIZATION FOR A XX/XX/XXXX {$1200.00} AUTOPAY ONLY ON XX/XX/XXXX NOT XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX XXXX XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX NOR XX/XX/XXXX For My Home Equity Loan Account XXXX Instructing Home Equity Loan Department Agents XXXX XXXX Must Talk With Consumer Finance When Consumer Finance HAS IN XXXX ALWAYS HUNG UP THE PHONE WITH XXXX XXXX. Moreover | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| WITHIN THE 15 DAY GRACE PERIOD CITIZENS BANK GIVES CUSTOMERS TO MAKE THEIR LOAN PAYMENT WITHOUT ANY PENALTY OF ANY KIND INCLUDING NO LATE FEES | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About CHAIRMANS OFFICE
CHAIRMANS OFFICE has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CHAIRMANS OFFICE reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Chairmans Office", and the single most common underlying issue is "WITHIN THE 15 DAY GRACE PERIOD CITIZENS BANK GIVES CUSTOMERS TO MAKE THEIR LOAN PAYMENT WITHOUT ANY PENALTY OF ANY KIND INCLUDING NO LATE FEES".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CHAIRMANS OFFICE: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does CHAIRMANS OFFICE have?
CHAIRMANS OFFICE has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does CHAIRMANS OFFICE respond to complaints on time?
CHAIRMANS OFFICE has a 0% timely response rate to CFPB complaints.
What is the most common complaint about CHAIRMANS OFFICE?
The most common issue reported against CHAIRMANS OFFICE is "WITHIN THE 15 DAY GRACE PERIOD CITIZENS BANK GIVES CUSTOMERS TO MAKE THEIR LOAN PAYMENT WITHOUT ANY PENALTY OF ANY KIND INCLUDING NO LATE FEES" in the "Chairmans Office" product category.
Read our methodology — how this data is sourced, computed, and verified.
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