Total complaints
1
Filed since Afte
2026 data Public-data reference. official source
CFPB and Navient and will continue with the Department of Consumer Protection
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows CFPB and Navient and will continue with the Department of Consumer Protection's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
CFPB and Navient and will continue with the Department of Consumer Protection complaint mix by product
- student loans 1 100.0% – 0% relief
How CFPB and Navient and will continue with the Department of Consumer Protection's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| student loans | 1 |
Top States
| State | Complaints |
|---|---|
| Attorney General and/or media if I need to. This is not right to do this to families. I cant go anywhere with this on my credit and feel like my life is doomed!,,Navient Solutions | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the professionals and never really understood what the heck I was getting into whether I was supposed to apply for forgiveness | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About CFPB and Navient and will continue with the Department of Consumer Protection
CFPB and Navient and will continue with the Department of Consumer Protection has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After comp, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CFPB and Navient and will continue with the Department of Consumer Protection reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "student loans", and the single most common underlying issue is "the professionals and never really understood what the heck I was getting into whether I was supposed to apply for forgiveness".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CFPB and Navient and will continue with the Department of Consumer Protection: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does CFPB and Navient and will continue with the Department of Consumer Protection have?
CFPB and Navient and will continue with the Department of Consumer Protection has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does CFPB and Navient and will continue with the Department of Consumer Protection respond to complaints on time?
CFPB and Navient and will continue with the Department of Consumer Protection has a 0% timely response rate to CFPB complaints.
What is the most common complaint about CFPB and Navient and will continue with the Department of Consumer Protection?
The most common issue reported against CFPB and Navient and will continue with the Department of Consumer Protection is "the professionals and never really understood what the heck I was getting into whether I was supposed to apply for forgiveness" in the "student loans" product category.
Read our methodology — how this data is sourced, computed, and verified.
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