Total complaints
1
Filed since her
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows CFPB and Citibank headquarters. Again no one is doing anything gives generic responses. That is {$2300.00} of my money that has not been retrieved like I was told. I have been in communication with the financial crimes bureau and the county police at which they have stated the bank IS responsible for reimbursement. I am not the only consumer of this bank that they do this to.They state they protect against fraud's complaint history from CFPB public records. 1 consumers have filed complaints since her . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since her
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How CFPB and Citibank headquarters. Again no one is doing anything gives generic responses. That is {$2300.00} of my money that has not been retrieved like I was told. I have been in communication with the financial crimes bureau and the county police at which they have stated the bank IS responsible for reimbursement. I am not the only consumer of this bank that they do this to.They state they protect against fraud's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| she said it was not and asked for it and I asked if there is a way for me to send over the documentation she said no there is no way | 1 |
| State | Complaints |
|---|---|
| and you are not liable for unauthorized charges but then turn around and do not adhere or recover for you. The company on this date | 1 |
| Issue | Complaints |
|---|---|
| and the agent stated they needed documentation I told the agent what the previous agent said | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
CFPB and Citibank headquarters. Again no one is doing anything gives generic responses. That is {$2300.00} of my money that has not been retrieved like I was told. I have been in communication with the financial crimes bureau and the county police at which they have stated the bank IS responsible for reimbursement. I am not the only consumer of this bank that they do this to.They state they protect against fraud has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to her , and the most recent logged activity is her it sho, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CFPB and Citibank headquarters. Again no one is doing anything gives generic responses. That is {$2300.00} of my money that has not been retrieved like I was told. I have been in communication with the financial crimes bureau and the county police at which they have stated the bank IS responsible for reimbursement. I am not the only consumer of this bank that they do this to.They state they protect against fraud reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "she said it was not and asked for it and I asked if there is a way for me to send over the documentation she said no there is no way", and the single most common underlying issue is "and the agent stated they needed documentation I told the agent what the previous agent said".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CFPB and Citibank headquarters. Again no one is doing anything gives generic responses. That is {$2300.00} of my money that has not been retrieved like I was told. I have been in communication with the financial crimes bureau and the county police at which they have stated the bank IS responsible for reimbursement. I am not the only consumer of this bank that they do this to.They state they protect against fraud: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
CFPB and Citibank headquarters. Again no one is doing anything gives generic responses. That is {$2300.00} of my money that has not been retrieved like I was told. I have been in communication with the financial crimes bureau and the county police at which they have stated the bank IS responsible for reimbursement. I am not the only consumer of this bank that they do this to.They state they protect against fraud has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
CFPB and Citibank headquarters. Again no one is doing anything gives generic responses. That is {$2300.00} of my money that has not been retrieved like I was told. I have been in communication with the financial crimes bureau and the county police at which they have stated the bank IS responsible for reimbursement. I am not the only consumer of this bank that they do this to.They state they protect against fraud has a 0% timely response rate to CFPB complaints.
The most common issue reported against CFPB and Citibank headquarters. Again no one is doing anything gives generic responses. That is {$2300.00} of my money that has not been retrieved like I was told. I have been in communication with the financial crimes bureau and the county police at which they have stated the bank IS responsible for reimbursement. I am not the only consumer of this bank that they do this to.They state they protect against fraud is "and the agent stated they needed documentation I told the agent what the previous agent said" in the "she said it was not and asked for it and I asked if there is a way for me to send over the documentation she said no there is no way" product category.
Read our methodology — how this data is sourced, computed, and verified.