Total complaints
12
Filed since 6. D
2026 data Public-data reference. official source
CFPB
12 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
12 consumer complaints filed with the CFPB
This profile shows CFPB's complaint history from CFPB public records. 12 consumers have filed complaints since 6. D. The company has a 0% timely response rate and has provided relief in 0% of cases.
12
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
9
States Active
6. D
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
CFPB complaint mix by product
- violating Metro 3 27.3% – 0% relief
- fees 3 27.3% – 0% relief
- spoke to 1 9.1% – 0% relief
- I dispute 1 9.1% – 0% relief
- the actions 1 9.1% – 0% relief
- but is 1 9.1% – 0% relief
- phone call 1 9.1% – 0% relief
How CFPB's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| violating Metro 2 compliance and FCRA 1681e ( b ) s requirement for maximum possible accuracy ; ( 3 ) Material Omissions The listing fails to provide critical details such as liability amounts | 3 |
| fees | 3 |
| spoke to XXXX who tried to collect on balance due. Then transferred to XXXX ( Supervisor in XXXX ). XXXX indicated their system would not allow past due payment to be applied because of the status of the loans and that this was a known issue they are actively working to resolve | 1 |
| I dispute : Disputed Accounts with Creditor Names and Account Numbers : Collection XXXX : XXXX XXXXXXXX XXXX XXXXXXXX XXXX Collection XXXX : XXXX XXXX XXXX | 1 |
| the actions of Synchrony Bank/AMZN have been marked by a lack of adherence to consumer laws | 1 |
| but is not limited to | 1 |
| phone call summaries | 1 |
| and this is not true | 1 |
Top States
| State | Complaints |
|---|---|
| FTC | 3 |
| and FTC | 2 |
| and possible legal action if not resolved. | 1 |
| Florida Attorney General and state regulatory agencies. | 1 |
| OCR | 1 |
| UDAP | 1 |
| and state attorney generals office. Additionally | 1 |
| and the Office of the Comptroller of the Currency. | 1 |
| and XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and proper court verification | 3 |
| Routing # XXXX ) ; 8. Issuance of 1099-A and Legal Compliance Documentation 1. Furnish Form 1099-A retroactively and going forward as required by law ; 2. Provide written acknowledgment of compliance with all federal financial and securities reporting requirements ; 9. Comprehensive Internal Investigation and Report 1. Conduct a formal audit and investigation into these matters ; 2. Provide a written summary of findings | 2 |
| XXXX | 1 |
| but I requested proof in accordance with the Fair Credit Reporting Act 611 ( a ) ( 7 ) AND Fair Credit Reporting Act 609 | 1 |
| data furnisher | 1 |
| by extension | 1 |
| letters | 1 |
| false fraud flagging | 1 |
| paid off closed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About CFPB
CFPB has accumulated 12 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 6. D, and the most recent logged activity is nd not dir, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CFPB reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "violating Metro 2 compliance and FCRA 1681e ( b ) s requirement for maximum possible accuracy ; ( 3 ) Material Omissions The listing fails to provide critical details such as liability amounts", and the single most common underlying issue is "and proper court verification".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CFPB: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does CFPB have?
CFPB has received 12 consumer complaints filed with the Consumer Financial Protection Bureau.
Does CFPB respond to complaints on time?
CFPB has a 0% timely response rate to CFPB complaints.
What is the most common complaint about CFPB?
The most common issue reported against CFPB is "and proper court verification" in the "violating Metro 2 compliance and FCRA 1681e ( b ) s requirement for maximum possible accuracy ; ( 3 ) Material Omissions The listing fails to provide critical details such as liability amounts" product category.
Read our methodology — how this data is sourced, computed, and verified.
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