Total complaints
1
Filed since UPON
2026 data Public-data reference. official source
CERTIFIED CHECK
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows CERTIFIED CHECK's complaint history from CFPB public records. 1 consumers have filed complaints since UPON. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
UPON
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
CERTIFIED CHECK complaint mix by product
- UP TO 1 100.0% – 0% relief
How CERTIFIED CHECK's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| UP TO ONE HUNDRED PERCENT DEPOSIT FEE OF TOTAL MOVE COST IS POSSIBLE TO BE PAID BY CREDIT CARD ( VISA | 1 |
Top States
| State | Complaints |
|---|---|
| POSTAL MONEY ORDER. THE REMAINING BALANCE MUST BE PAID IN FULL UPON DELIVERY BY CASH OR POSTAL MONEY ORDER. THE CARRIER RESERVES THE RIGHT TO COLLECT UP TO SEVENTY PERCENT OF ANY REMAINING BALANCE DUE PRIOR TO THE GOODS LEAVING THE ORIGIN STATE. SUBJECT TO FEDERAL LAW | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About CERTIFIED CHECK
CERTIFIED CHECK has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to UPON, and the most recent logged activity is UPON BOOKI, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CERTIFIED CHECK reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "UP TO ONE HUNDRED PERCENT DEPOSIT FEE OF TOTAL MOVE COST IS POSSIBLE TO BE PAID BY CREDIT CARD ( VISA", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CERTIFIED CHECK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does CERTIFIED CHECK have?
CERTIFIED CHECK has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does CERTIFIED CHECK respond to complaints on time?
CERTIFIED CHECK has a 0% timely response rate to CFPB complaints.
What is the most common complaint about CERTIFIED CHECK?
The most common issue reported against CERTIFIED CHECK is "XXXX" in the "UP TO ONE HUNDRED PERCENT DEPOSIT FEE OF TOTAL MOVE COST IS POSSIBLE TO BE PAID BY CREDIT CARD ( VISA" product category.
Read our methodology — how this data is sourced, computed, and verified.
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