Total complaints
1
Filed since Toda
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows cause she told me the {$1100.00} was made on XX/XX/2019 XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Toda. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Toda
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How cause she told me the {$1100.00} was made on XX/XX/2019 XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| One of the receptionists named XXXX told me that he needs to get one of the specialist to compile the receipt of the fraudulent transactions and they would get back to me today | 1 |
| State | Complaints |
|---|---|
| but clearly my fraud alert message from HSBC was XX/XX/2019 XXXX XXXX. hence the transaction should on or before XX/XX/2019 XXXX XXXX. And she told me the {$1.00} transaction was also at around XX/XX/2019 XXXX XXXX. And they didn't have the {$380.00} transaction detail as it wasn't posted to my account. | 1 |
| Issue | Complaints |
|---|---|
| and the second receptionist told me that they don't have the exact time of the transactions | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
cause she told me the {$1100.00} was made on XX/XX/2019 XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Toda, and the most recent logged activity is Today XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, cause she told me the {$1100.00} was made on XX/XX/2019 XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "One of the receptionists named XXXX told me that he needs to get one of the specialist to compile the receipt of the fraudulent transactions and they would get back to me today", and the single most common underlying issue is "and the second receptionist told me that they don't have the exact time of the transactions".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating cause she told me the {$1100.00} was made on XX/XX/2019 XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
cause she told me the {$1100.00} was made on XX/XX/2019 XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
cause she told me the {$1100.00} was made on XX/XX/2019 XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against cause she told me the {$1100.00} was made on XX/XX/2019 XXXX XXXX is "and the second receptionist told me that they don't have the exact time of the transactions" in the "One of the receptionists named XXXX told me that he needs to get one of the specialist to compile the receipt of the fraudulent transactions and they would get back to me today" product category.
Read our methodology — how this data is sourced, computed, and verified.