Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows CashApp adjusted this refund to {$32.00}. I have tried numerously to get someone on the phone to explain this to me. Also's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How CashApp adjusted this refund to {$32.00}. I have tried numerously to get someone on the phone to explain this to me. Also's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I contacted CashApp via email and phone because I was never contacted by a manager or Disputes Support via phone or email from the day before XX/XX/XXXX. I requested for an explanation about the partial refund and why CashApp did not refund the whole amount of {$81.00} initially released by XXXX XXXX. Essentially contacting CashApp via phone | 1 |
| State | Complaints |
|---|---|
| please have a manager contact me about this transaction. If this matter does not get solved and if I am not contacted by XX/XX/XXXX then I will be forced to take legal action against CashApp and will start filing Attorney General Complaint | 1 |
| Issue | Complaints |
|---|---|
| I received the message stating According to our records | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
CashApp adjusted this refund to {$32.00}. I have tried numerously to get someone on the phone to explain this to me. Also has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CashApp adjusted this refund to {$32.00}. I have tried numerously to get someone on the phone to explain this to me. Also reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted CashApp via email and phone because I was never contacted by a manager or Disputes Support via phone or email from the day before XX/XX/XXXX. I requested for an explanation about the partial refund and why CashApp did not refund the whole amount of {$81.00} initially released by XXXX XXXX. Essentially contacting CashApp via phone", and the single most common underlying issue is "I received the message stating According to our records".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CashApp adjusted this refund to {$32.00}. I have tried numerously to get someone on the phone to explain this to me. Also: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
CashApp adjusted this refund to {$32.00}. I have tried numerously to get someone on the phone to explain this to me. Also has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
CashApp adjusted this refund to {$32.00}. I have tried numerously to get someone on the phone to explain this to me. Also has a 0% timely response rate to CFPB complaints.
The most common issue reported against CashApp adjusted this refund to {$32.00}. I have tried numerously to get someone on the phone to explain this to me. Also is "I received the message stating According to our records" in the "I contacted CashApp via email and phone because I was never contacted by a manager or Disputes Support via phone or email from the day before XX/XX/XXXX. I requested for an explanation about the partial refund and why CashApp did not refund the whole amount of {$81.00} initially released by XXXX XXXX. Essentially contacting CashApp via phone" product category.
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