Total complaints
2
Filed since 1To
2026 data Public-data reference. official source
Cash Advances
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows Cash Advances's complaint history from CFPB public records. 2 consumers have filed complaints since 1To . The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
1To
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Cash Advances complaint mix by product
- Cash Advances 1 50.0% – 0% relief
- you must 1 50.0% – 0% relief
How Cash Advances's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Cash Advances | 1 |
| you must make an eligible purchase with your Card within the first ninety ( 90 ) days of your Account opening date. The welcome bonus XXXX earned will appear in your XXXX member account within 6 to 8 weeks after your first eligible purchase was made to the Account | 1 |
Top States
| State | Complaints |
|---|---|
| and other charges posted to your Account since the end of the previous Billing Cycle. We then add the appropriate interest charges and fees and make other applicable adjustments. You may obtain a paper copy of a Billing Statement free of charge. You may also obtain a copy of a transaction receipt free of charge. If you request more than one copy of any Billing Statement or transaction receipt | 1 |
| unauthorized or fraudulent charges or fees of any kind including Annual Fees or Balance Transfer Fees | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and payments made since the previous billing date will be shown on this Billing Statement. We will send your Billing Statement to one address only. You are responsible for notifying us if you wish to change the address that should receive your Billing Statement. We may discontinue sending you Billing Statements if we deem your Account to be uncollectible or if we send your Account to an attorney or other third party for collection purposes. Even though you may not receive a Billing Statement in such instances | 1 |
| and the eligible purchase occurred within the 90 days previously referred to. To be eligible for this welcome bonus XXXX offer | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Cash Advances
Cash Advances has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 1To , and the most recent logged activity is Please see, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Cash Advances reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Cash Advances", and the single most common underlying issue is "and payments made since the previous billing date will be shown on this Billing Statement. We will send your Billing Statement to one address only. You are responsible for notifying us if you wish to change the address that should receive your Billing Statement. We may discontinue sending you Billing Statements if we deem your Account to be uncollectible or if we send your Account to an attorney or other third party for collection purposes. Even though you may not receive a Billing Statement in such instances".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Cash Advances: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Cash Advances have?
Cash Advances has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Cash Advances respond to complaints on time?
Cash Advances has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Cash Advances?
The most common issue reported against Cash Advances is "and payments made since the previous billing date will be shown on this Billing Statement. We will send your Billing Statement to one address only. You are responsible for notifying us if you wish to change the address that should receive your Billing Statement. We may discontinue sending you Billing Statements if we deem your Account to be uncollectible or if we send your Account to an attorney or other third party for collection purposes. Even though you may not receive a Billing Statement in such instances" in the "Cash Advances" product category.
Read our methodology — how this data is sourced, computed, and verified.
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