Total complaints
3
Filed since I ha
2026 data Public-data reference. official source
Cash Advance Centers
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows Cash Advance Centers's complaint history from CFPB public records. 3 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
I ha
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Cash Advance Centers complaint mix by product
- I once 1 33.3% – 0% relief
- XXXX ; 1 33.3% – 0% relief
- Express Check 1 33.3% – 0% relief
How Cash Advance Centers's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I once again called AdvanceAmerica and was told that the documentation I had submitted was insufficient and that they needed my entire bank statement showing all of my personal expenses. For reference | 1 |
| XXXX ; I get a call from them out of the blue | 1 |
| Express Check Advance 's manager took advantage of me | 1 |
Top States
| State | Complaints |
|---|---|
| Inc.,TX,78653,Servicemember,Consent provided,Web,2023-03-23,Closed with explanation,Yes,N/A,6740133 | 1 |
| Inc.,CA,94117,,Consent provided,Web,2016-09-14,Closed with explanation,Yes,No,2109123 | 1 |
| Inc.,AL,36301,Servicemember,Consent provided,Web,2018-06-01,Closed with explanation,Yes,N/A,2916259 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| however | 1 |
| is harassing me | 1 |
| and agreeing with me when I explained to her how XXXX XXXX mislead me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Cash Advance Centers
Cash Advance Centers has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Cash Advance Centers reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I once again called AdvanceAmerica and was told that the documentation I had submitted was insufficient and that they needed my entire bank statement showing all of my personal expenses. For reference", and the single most common underlying issue is "however".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Cash Advance Centers: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Cash Advance Centers have?
Cash Advance Centers has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Cash Advance Centers respond to complaints on time?
Cash Advance Centers has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Cash Advance Centers?
The most common issue reported against Cash Advance Centers is "however" in the "I once again called AdvanceAmerica and was told that the documentation I had submitted was insufficient and that they needed my entire bank statement showing all of my personal expenses. For reference" product category.
Read our methodology — how this data is sourced, computed, and verified.
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