2026 data Public-data reference. official source

,,CARRINGTON MORTGAGE SERVICES

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows ,,CARRINGTON MORTGAGE SERVICES's complaint history from CFPB public records. 1 consumers have filed complaints since At t. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
At t
Since

Total complaints

1

Filed since At t

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

,,CARRINGTON MORTGAGE SERVICES complaint mix by product

Total complaints: 1

,,CARRINGTON MORTGAGE SERVICES complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). My mortgage: 1 complaints (100.0%), resolution 0.0% My mortgage 100.0%
  • My mortgage 1 100.0% 0% relief

How ,,CARRINGTON MORTGAGE SERVICES's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
My mortgage payment for XX/XX/XXXX was {$910.00}. When I contacted Carrington Mortgages 1

Top States

State Complaints
LLC,IL,622XX,Servicemember,Consent provided,Web,2019-02-21,Closed with explanation,Yes,N/A,3159386 1

Top Issues

Issue Complaints
They also advised that they sent out a notification 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About ,,CARRINGTON MORTGAGE SERVICES

,,CARRINGTON MORTGAGE SERVICES has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At the end, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, ,,CARRINGTON MORTGAGE SERVICES reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "My mortgage payment for XX/XX/XXXX was {$910.00}. When I contacted Carrington Mortgages", and the single most common underlying issue is "They also advised that they sent out a notification".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ,,CARRINGTON MORTGAGE SERVICES: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does ,,CARRINGTON MORTGAGE SERVICES have?

,,CARRINGTON MORTGAGE SERVICES has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does ,,CARRINGTON MORTGAGE SERVICES respond to complaints on time?

,,CARRINGTON MORTGAGE SERVICES has a 0% timely response rate to CFPB complaints.

What is the most common complaint about ,,CARRINGTON MORTGAGE SERVICES?

The most common issue reported against ,,CARRINGTON MORTGAGE SERVICES is "They also advised that they sent out a notification" in the "My mortgage payment for XX/XX/XXXX was {$910.00}. When I contacted Carrington Mortgages" product category.

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