Cardinal

What the CFPB Record Shows About Cardinal

Cardinal has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX of, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Cardinal reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Florida at the time we were living in North Carolina. We were approved for financing through the builder 's lender XXXX XXXX Mortgage and were told we needed to move down to Florida so my XXXX could begin work with the company that hired him. We sold most of our belongings and moved into an XXXX in XXXX of XXXX while we were waiting to close on our home. The original closing was supposed to be in XXXX and then it was pushed back until XX/XX/year>. We paid the builder as agreed the total down payment of XXXX percent and extended our XXXX XXXX XXXX XXXX rental until we could close on our home. XXXX came and we were told by XXXX XXXX Mortgage", and the single most common underlying issue is "that they could not close our loan but they had referred an outside lender with XXXX XXXX XXXX XXXX XXXX XXXX that could get us closed by XX/XX/year>. XXXX XXXX mortgage transferred all of our documents to the new lender. On XX/XX/XXXX the title company".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Cardinal: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.