Capital One has no right to do this on my account without notifying me before or even after. The explanation is not acceptable & deem this action as unethical. I plan to discontinue use of this card & close it altogether. I feel consumers need to be informed of this act by Capital One,,CAPITAL ONE FINANCIAL CORPORATION,NV,890XX,Older American

What the CFPB Record Shows About Capital One has no right to do this on my account without notifying me before or even after. The explanation is not acceptable & deem this action as unethical. I plan to discontinue use of this card & close it altogether. I feel consumers need to be informed of this act by Capital One,,CAPITAL ONE FINANCIAL CORPORATION,NV,890XX,Older American

Capital One has no right to do this on my account without notifying me before or even after. The explanation is not acceptable & deem this action as unethical. I plan to discontinue use of this card & close it altogether. I feel consumers need to be informed of this act by Capital One,,CAPITAL ONE FINANCIAL CORPORATION,NV,890XX,Older American has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called b, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Capital One has no right to do this on my account without notifying me before or even after. The explanation is not acceptable & deem this action as unethical. I plan to discontinue use of this card & close it altogether. I feel consumers need to be informed of this act by Capital One,,CAPITAL ONE FINANCIAL CORPORATION,NV,890XX,Older American reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "apparently my initial call was handled by a call center in the XXXX as per the rep I spoke to this XXXX. I was on the phone with a representative by the name of XXXX for XXXX XXXX XXXX XXXX XXXX XXXX. This is what transpired : XXXX XXXX I never set up this transaction. XXXX researched & informed me : This is a default on their app '' which happens when there are recurring '' charges to a vendor/merchant regardless of the amounts charged. I argued Capital One has no right to set up this Upcoming Bills '' without my consent & not notifying me. This popping up on my account had me thinking it was XXXX who did this. Additionally", and the single most common underlying issue is "XXXX stated it was just '' a default issue on their app which has not been paid".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Capital One has no right to do this on my account without notifying me before or even after. The explanation is not acceptable & deem this action as unethical. I plan to discontinue use of this card & close it altogether. I feel consumers need to be informed of this act by Capital One,,CAPITAL ONE FINANCIAL CORPORATION,NV,890XX,Older American: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.