Total complaints
1
Filed since Howe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Capital One close the account and remove the balance from My credit XXXX reports entirely.'s complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Capital One close the account and remove the balance from My credit XXXX reports entirely.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| showing active payments and a balance that did not move until a dispute was file and they lowered the balance from about {$9500.00} to approximately {$6500.00}. ( The credit company and Capital One were in contact enough to lower the balance but there should be no balance ) This debt is effecting my debt to income ratio and credit report. I called the credit bureaus and disputed the claim | 1 |
| Issue | Complaints |
|---|---|
| even if it works to my benefit down XXXX XXXX by showing consecutive payments ( as XXXX Capital One representative mentioned ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Capital One close the account and remove the balance from My credit XXXX reports entirely. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Capital One close the account and remove the balance from My credit XXXX reports entirely. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "showing active payments and a balance that did not move until a dispute was file and they lowered the balance from about {$9500.00} to approximately {$6500.00}. ( The credit company and Capital One were in contact enough to lower the balance but there should be no balance ) This debt is effecting my debt to income ratio and credit report. I called the credit bureaus and disputed the claim", and the single most common underlying issue is "even if it works to my benefit down XXXX XXXX by showing consecutive payments ( as XXXX Capital One representative mentioned )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Capital One close the account and remove the balance from My credit XXXX reports entirely.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Capital One close the account and remove the balance from My credit XXXX reports entirely. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Capital One close the account and remove the balance from My credit XXXX reports entirely. has a 0% timely response rate to CFPB complaints.
The most common issue reported against Capital One close the account and remove the balance from My credit XXXX reports entirely. is "even if it works to my benefit down XXXX XXXX by showing consecutive payments ( as XXXX Capital One representative mentioned )" in the "showing active payments and a balance that did not move until a dispute was file and they lowered the balance from about {$9500.00} to approximately {$6500.00}. ( The credit company and Capital One were in contact enough to lower the balance but there should be no balance ) This debt is effecting my debt to income ratio and credit report. I called the credit bureaus and disputed the claim" product category.
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