Total complaints
1
Filed since I wa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows capital also reported that when i applied for another auto loan through them and also to other lenders! This is unfair's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I wa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How capital also reported that when i applied for another auto loan through them and also to other lenders! This is unfair's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| On XX/XX/XXXX the vehicle was totaled by a drunk driver overnight and deemed a total loss. My insurance expedited the payment to the lender along with left over funds from a extended warranty plan to the lender. Upon receiving the lump sum | 1 |
| State | Complaints |
|---|---|
| and as a consumer I will never take another product from Capital One if they are the last bank on earth. This is the worst Ive been treated by any financial institution in my life | 1 |
| Issue | Complaints |
|---|---|
| then the remaining amount towards the principal balance which left me with a balance due on the loan. I agreed to pay the remaining balance with was around {$870.00} dollars until it needed to be paid off no later than XX/XX/XXXX. I was then told that I would be able to get another car loan despite having a balance left although it may or may not be with Capital One Auto Finance. As I applied for loans next month I could not get any offers from other lenders because Capital One was still reporting to the other lenders that I had a collateral out for the whole loan amount of {$27000.00} instead of the remaining balance. When I called to ask the representative | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
capital also reported that when i applied for another auto loan through them and also to other lenders! This is unfair has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was neve, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, capital also reported that when i applied for another auto loan through them and also to other lenders! This is unfair reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "On XX/XX/XXXX the vehicle was totaled by a drunk driver overnight and deemed a total loss. My insurance expedited the payment to the lender along with left over funds from a extended warranty plan to the lender. Upon receiving the lump sum", and the single most common underlying issue is "then the remaining amount towards the principal balance which left me with a balance due on the loan. I agreed to pay the remaining balance with was around {$870.00} dollars until it needed to be paid off no later than XX/XX/XXXX. I was then told that I would be able to get another car loan despite having a balance left although it may or may not be with Capital One Auto Finance. As I applied for loans next month I could not get any offers from other lenders because Capital One was still reporting to the other lenders that I had a collateral out for the whole loan amount of {$27000.00} instead of the remaining balance. When I called to ask the representative".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating capital also reported that when i applied for another auto loan through them and also to other lenders! This is unfair: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
capital also reported that when i applied for another auto loan through them and also to other lenders! This is unfair has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
capital also reported that when i applied for another auto loan through them and also to other lenders! This is unfair has a 0% timely response rate to CFPB complaints.
The most common issue reported against capital also reported that when i applied for another auto loan through them and also to other lenders! This is unfair is "then the remaining amount towards the principal balance which left me with a balance due on the loan. I agreed to pay the remaining balance with was around {$870.00} dollars until it needed to be paid off no later than XX/XX/XXXX. I was then told that I would be able to get another car loan despite having a balance left although it may or may not be with Capital One Auto Finance. As I applied for loans next month I could not get any offers from other lenders because Capital One was still reporting to the other lenders that I had a collateral out for the whole loan amount of {$27000.00} instead of the remaining balance. When I called to ask the representative" in the "On XX/XX/XXXX the vehicle was totaled by a drunk driver overnight and deemed a total loss. My insurance expedited the payment to the lender along with left over funds from a extended warranty plan to the lender. Upon receiving the lump sum" product category.
Read our methodology — how this data is sourced, computed, and verified.