Total complaints
5
Filed since In l
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows calls's complaint history from CFPB public records. 5 consumers have filed complaints since In l. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since In l
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How calls's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| nor do they read the required debt collector statement. They fail to identify whether a call is being recorded and state things they have seen on a my credit report that they are not authorized to view. They say things like | 1 |
| to the branch in XXXX XXXX | 1 |
| and the last statement balance as of XX/XX/year> | 1 |
| XXXX XXXX | 1 |
| I am formally revoking any authorization for Wells Fargo | 1 |
| State | Complaints |
|---|---|
| or messages before waking up to my credit being tanked by XXXX points for a XXXX year old fraudulent account that was handled and removed from their client XXXX back in XXXX thru XXXX. XXXX XXXX Police Department | 1 |
| and visits Wells Fargo closed our accounts and they refuse to give us our money back.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,,XXXXX,Older American,Consent provided,Web,2022-03-10,Closed with explanation,Yes,N/A,5308598 | 1 |
| or correspondence from Wells Fargo regarding this alleged balance prior to seeing it in my online account. | 1 |
| etc. | 1 |
| or any other form of communication. I expect prompt action to rectify these issues and ensure compliance with the relevant laws governing debt collection practices and my consumer rights. | 1 |
| Issue | Complaints |
|---|---|
| balances | 1 |
| to do the claim in person but unfortunately we couldn't attend because COVID19 | 1 |
| stolen | 1 |
| XXXX XXXX | 1 |
| agencies | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
calls has accumulated 5 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In l, and the most recent logged activity is i emailed , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, calls reports a 0% timely-response rate and has closed 20% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "nor do they read the required debt collector statement. They fail to identify whether a call is being recorded and state things they have seen on a my credit report that they are not authorized to view. They say things like", and the single most common underlying issue is "balances".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating calls: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
calls has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
calls has a 0% timely response rate to CFPB complaints.
The most common issue reported against calls is "balances" in the "nor do they read the required debt collector statement. They fail to identify whether a call is being recorded and state things they have seen on a my credit report that they are not authorized to view. They say things like" product category.
Read our methodology — how this data is sourced, computed, and verified.