Total complaints
1
Filed since Mess
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows calling us at XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Mess. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Mess
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How calling us at XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| According to XXXX XXXX is the previous email : You can dispute the transaction ( s ) in question by responding to this email ''. I did that and now XXXX needs to do his work that he promised. Please pass this issue to a supervisor! Apparently you aren't qualified to handle this issue. XXXX On XX/XX/XXXX at XXXX XXXX Cardmember Service wrote : Dear XXXX XXXX : Thank you for contacting XXXX XXXX XXXX via our website about your XXXX account ending in XXXX. For assistance with unauthorized activity on your account | 1 |
| State | Complaints |
|---|---|
| faxing the information to XXXX | 1 |
| Issue | Complaints |
|---|---|
| as well as online within the next two business days. Please contact us again if we can be of further assistance. Sincerely | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
calling us at XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mess, and the most recent logged activity is Message : , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, calling us at XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "According to XXXX XXXX is the previous email : You can dispute the transaction ( s ) in question by responding to this email ''. I did that and now XXXX needs to do his work that he promised. Please pass this issue to a supervisor! Apparently you aren't qualified to handle this issue. XXXX On XX/XX/XXXX at XXXX XXXX Cardmember Service wrote : Dear XXXX XXXX : Thank you for contacting XXXX XXXX XXXX via our website about your XXXX account ending in XXXX. For assistance with unauthorized activity on your account", and the single most common underlying issue is "as well as online within the next two business days. Please contact us again if we can be of further assistance. Sincerely".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating calling us at XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
calling us at XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
calling us at XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against calling us at XXXX is "as well as online within the next two business days. Please contact us again if we can be of further assistance. Sincerely" in the "According to XXXX XXXX is the previous email : You can dispute the transaction ( s ) in question by responding to this email ''. I did that and now XXXX needs to do his work that he promised. Please pass this issue to a supervisor! Apparently you aren't qualified to handle this issue. XXXX On XX/XX/XXXX at XXXX XXXX Cardmember Service wrote : Dear XXXX XXXX : Thank you for contacting XXXX XXXX XXXX via our website about your XXXX account ending in XXXX. For assistance with unauthorized activity on your account" product category.
Read our methodology — how this data is sourced, computed, and verified.