Total complaints
1
Filed since From
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows called Bank of America a XXXX XXXX gentleman he was told me no worried if it a few hours all my money would be back in my account. Well it never did that day so the next morning I called back and asked about the XXXX the other guy stated that no worries it was the weekend this happens all the time give it until XXXX XXXX all would be back on the card this was on XXXX XXXX XXXX Out of all the money only XXXX was placed back into the account and from that day forward my phone number couldnt be authenticated over the phone's complaint history from CFPB public records. 1 consumers have filed complaints since From. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since From
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How called Bank of America a XXXX XXXX gentleman he was told me no worried if it a few hours all my money would be back in my account. Well it never did that day so the next morning I called back and asked about the XXXX the other guy stated that no worries it was the weekend this happens all the time give it until XXXX XXXX all would be back on the card this was on XXXX XXXX XXXX Out of all the money only XXXX was placed back into the account and from that day forward my phone number couldnt be authenticated over the phone's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| due to calling before I went to the atm to pay my cousin XXXX for taking my neices to XXXX Before | 1 |
| State | Complaints |
|---|---|
| every representive made me drive to the branch even the managers were getting upset due to telling me no worries it wont happen again but each time money came up missing I would call I couldnt be authenticated. They made it appear that I was me and it wasnt. I called and ask why did I receive a notification that my username was being looked up back to back between XXXX and XXXX they said no worries its nothing change the password so I did that. But then XXXX I would wake up around Tax Season and have notifications on my device stating I moved money from one account to another or I logged in late at night when I was sleep. I called and notified them of this issue it was brushed off. Then | 1 |
| Issue | Complaints |
|---|---|
| then | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
called Bank of America a XXXX XXXX gentleman he was told me no worried if it a few hours all my money would be back in my account. Well it never did that day so the next morning I called back and asked about the XXXX the other guy stated that no worries it was the weekend this happens all the time give it until XXXX XXXX all would be back on the card this was on XXXX XXXX XXXX Out of all the money only XXXX was placed back into the account and from that day forward my phone number couldnt be authenticated over the phone has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to From, and the most recent logged activity is From XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, called Bank of America a XXXX XXXX gentleman he was told me no worried if it a few hours all my money would be back in my account. Well it never did that day so the next morning I called back and asked about the XXXX the other guy stated that no worries it was the weekend this happens all the time give it until XXXX XXXX all would be back on the card this was on XXXX XXXX XXXX Out of all the money only XXXX was placed back into the account and from that day forward my phone number couldnt be authenticated over the phone reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "due to calling before I went to the atm to pay my cousin XXXX for taking my neices to XXXX Before", and the single most common underlying issue is "then".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating called Bank of America a XXXX XXXX gentleman he was told me no worried if it a few hours all my money would be back in my account. Well it never did that day so the next morning I called back and asked about the XXXX the other guy stated that no worries it was the weekend this happens all the time give it until XXXX XXXX all would be back on the card this was on XXXX XXXX XXXX Out of all the money only XXXX was placed back into the account and from that day forward my phone number couldnt be authenticated over the phone: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
called Bank of America a XXXX XXXX gentleman he was told me no worried if it a few hours all my money would be back in my account. Well it never did that day so the next morning I called back and asked about the XXXX the other guy stated that no worries it was the weekend this happens all the time give it until XXXX XXXX all would be back on the card this was on XXXX XXXX XXXX Out of all the money only XXXX was placed back into the account and from that day forward my phone number couldnt be authenticated over the phone has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
called Bank of America a XXXX XXXX gentleman he was told me no worried if it a few hours all my money would be back in my account. Well it never did that day so the next morning I called back and asked about the XXXX the other guy stated that no worries it was the weekend this happens all the time give it until XXXX XXXX all would be back on the card this was on XXXX XXXX XXXX Out of all the money only XXXX was placed back into the account and from that day forward my phone number couldnt be authenticated over the phone has a 0% timely response rate to CFPB complaints.
The most common issue reported against called Bank of America a XXXX XXXX gentleman he was told me no worried if it a few hours all my money would be back in my account. Well it never did that day so the next morning I called back and asked about the XXXX the other guy stated that no worries it was the weekend this happens all the time give it until XXXX XXXX all would be back on the card this was on XXXX XXXX XXXX Out of all the money only XXXX was placed back into the account and from that day forward my phone number couldnt be authenticated over the phone is "then" in the "due to calling before I went to the atm to pay my cousin XXXX for taking my neices to XXXX Before" product category.
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