Total complaints
4
Filed since ( b
2026 data Public-data reference. official source
call
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows call's complaint history from CFPB public records. 4 consumers have filed complaints since ( b . The company has a 0% timely response rate and has provided relief in 0% of cases.
4
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
( b
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
call complaint mix by product
- after extensive 1 25.0% – 0% relief
- this debt 1 25.0% – 0% relief
- calls 1 25.0% – 0% relief
- XXXX. However 1 25.0% – 0% relief
How call's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| after extensive verification | 1 |
| this debt was completely paid off prior to the 6 months ( From XX/XX/2021 to XX/XX/2021 | 1 |
| calls | 1 |
| XXXX. However | 1 |
Top States
| State | Complaints |
|---|---|
| text or email to resolve ... dont just reject. I appreciate its to Chases benefit to hold onto my money but it is poor customer service- If someone in customer service tells you a problem is fixed | 1 |
| etc. for this amount. It seems they lure the customer into their 'no interest ' agreement and then they do not abide by it and attempt to get an amount afterwards they think people will not fight. | 1 |
| straddle | 1 |
| or message from FNBO regarding a failed payment attempt. I only became aware of the issue after noticing my credit limit had been significantly lowered without any prior warning or justification. This action directly impacted my credit utilization ratio and caused an unwarranted drop in my credit score. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| only to receive an acknowledgement 24 hrs later that the message would get prompt attention. Three days later | 1 |
| should not only have zero interest. However | 1 |
| options | 1 |
| I was informed that no such payment was ever attempted | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About call
call has accumulated 4 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( b , and the most recent logged activity is The initia, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, call reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after extensive verification", and the single most common underlying issue is "only to receive an acknowledgement 24 hrs later that the message would get prompt attention. Three days later".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating call: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does call have?
call has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
Does call respond to complaints on time?
call has a 0% timely response rate to CFPB complaints.
What is the most common complaint about call?
The most common issue reported against call is "only to receive an acknowledgement 24 hrs later that the message would get prompt attention. Three days later" in the "after extensive verification" product category.
Read our methodology — how this data is sourced, computed, and verified.
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