CFPB · Single-product concentration
California Accounts Service
60 CFPB complaints · 80% in "Debt collection" · top issue Attempts to collect debt not owed.
California Accounts Service: 80% of 60 CFPB complaints sit in "Debt collection". Timely 95% · relief 0%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company california-accounts-service
0% relief · 95% timely · 60 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
California Accounts Service closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of California Accounts Service's 60 filings include narrative text
41.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
California Accounts Service complaint mix by product
- Debt collection 48 80.0% – 0% relief
- Credit reporting, 11 18.3% – 0% relief
- Credit reporting 1 1.7% – 0% relief
How California Accounts Service's 60 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 48 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for California Accounts Service
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 85% of this company's filings
California Accounts Service falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -66.7% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 51 |
| WA | 2 |
| UT | 2 |
| TX | 1 |
| AZ | 1 |
| NY | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 13 |
| Cont'd attempts collect debt not owed | 10 |
| Incorrect information on your report | 7 |
| Written notification about debt | 7 |
| Took or threatened to take negative or legal action | 6 |
| False statements or representation | 3 |
| Communication tactics | 3 |
| Improper contact or sharing of info | 2 |
| Disclosure verification of debt | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Fraud or scam | 2 |
| Taking/threatening an illegal action | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 66.7% |
| 2014 | 4 | 100% |
| 2015 | 4 | 100% |
| 2016 | 6 | 100% |
| 2017 | 6 | 100% |
| 2018 | 5 | 100% |
| 2019 | 6 | 100% |
| 2020 | 4 | 100% |
| 2021 | 8 | 100% |
| 2022 | 8 | 100% |
| 2023 | 1 | 100% |
| 2024 | 3 | 100% |
| 2025 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
California Accounts Service filings cluster in one product
California Accounts Service's 60 logged complaints stay concentrated: only 7 states show a filing. 41.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-02-10.
California Accounts Service answers 95% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about California Accounts Service.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for California Accounts Service: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 60.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for California Accounts Service (95% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration