2026 data Public-data reference. official source

California Accounts Service

50 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

50 consumer complaints filed with the CFPB

This profile shows California Accounts Service's complaint history from CFPB public records. 50 consumers have filed complaints since 2013. The company has a 96% timely response rate and has provided relief in 0% of cases.

50
Total Complaints
96%
Timely Response
8%
Disputed
0%
Relief Provided
7
States Active
2013
Since

Total complaints

50

Filed since 2013

Timely response

96%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 96.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

California Accounts Service complaint mix by product

Total complaints: 50

California Accounts Service complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 50 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 39 complaints (78.0%), resolution 0.0% Debt collection 78.0% Credit reporting,: 11 complaints (22.0%), resolution 0.0% Credit reporting, 22.0%
  • Debt collection 39 78.0% 0% relief
  • Credit reporting, 11 22.0% 0% relief

How California Accounts Service's 50 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 39
Credit reporting, credit repair services, or other personal consumer reports 11

Top States

State Complaints
CA 41
WA 2
UT 2
TX 1
VA 1
AZ 1
NY 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 11
Cont'd attempts collect debt not owed 8
Incorrect information on your report 6
Written notification about debt 6
Took or threatened to take negative or legal action 3
False statements or representation 3
Disclosure verification of debt 2
Fraud or scam 2
Improper contact or sharing of info 2
Communication tactics 2
Problem with a credit reporting company's investigation into an existing problem 2
Threatened to contact someone or share information improperly 1
Taking/threatening an illegal action 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2013 3 66.7%
2014 4 100%
2015 4 100%
2016 3 100%
2017 6 100%
2018 4 100%
2019 4 100%
2020 4 100%
2021 7 100%
2022 7 100%
2023 1 100%
2024 2 100%
2026 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About California Accounts Service

California Accounts Service has accumulated 50 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 15 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-02-10, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, California Accounts Service reports a 96% timely-response rate and has closed 94% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating California Accounts Service: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does California Accounts Service have?

California Accounts Service has received 50 consumer complaints filed with the Consumer Financial Protection Bureau.

Does California Accounts Service respond to complaints on time?

California Accounts Service has a 96% timely response rate to CFPB complaints.

What is the most common complaint about California Accounts Service?

The most common issue reported against California Accounts Service is "Attempts to collect debt not owed" in the "Debt collection" product category.

Related