Total complaints
1
Filed since In e
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows CA and saw that Capital One had misinformed me and sent the {$500.00} check to the incorrect address. Unfortunately's complaint history from CFPB public records. 1 consumers have filed complaints since In e. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In e
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How CA and saw that Capital One had misinformed me and sent the {$500.00} check to the incorrect address. Unfortunately's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I cancelled my Capital One Venture Card. On or about XXXX XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| this check was already voided and I could not deposit it. On or about XXXX XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| I was told a check would be issued in a couple weeks. I confirmed during the call that the check would be sent to my correct address in XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
CA and saw that Capital One had misinformed me and sent the {$500.00} check to the incorrect address. Unfortunately has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In e, and the most recent logged activity is In early X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CA and saw that Capital One had misinformed me and sent the {$500.00} check to the incorrect address. Unfortunately reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I cancelled my Capital One Venture Card. On or about XXXX XXXX XXXX", and the single most common underlying issue is "I was told a check would be issued in a couple weeks. I confirmed during the call that the check would be sent to my correct address in XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CA and saw that Capital One had misinformed me and sent the {$500.00} check to the incorrect address. Unfortunately: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
CA and saw that Capital One had misinformed me and sent the {$500.00} check to the incorrect address. Unfortunately has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
CA and saw that Capital One had misinformed me and sent the {$500.00} check to the incorrect address. Unfortunately has a 0% timely response rate to CFPB complaints.
The most common issue reported against CA and saw that Capital One had misinformed me and sent the {$500.00} check to the incorrect address. Unfortunately is "I was told a check would be issued in a couple weeks. I confirmed during the call that the check would be sent to my correct address in XXXX XXXX" in the "I cancelled my Capital One Venture Card. On or about XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.