Total complaints
1
Filed since I un
2026 data Public-data reference. official source
by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since I un. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I un
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX complaint mix by product
- I contacted 1 100.0% – 0% relief
How by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I contacted Flex Support as a precaution in order to make sure my rent for XX/XX/2023 would be covered by Flex. Flex support assured me in writing that it absolutely was covered. However | 1 |
Top States
| State | Complaints |
|---|---|
| that has not occurred. I have also included payment_team @ getflex.com and team @ getflex.com. Payment Team replied back to email support. The fact that email seems to be the only way to reach support is very | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| including XXXX such communication that indicated that my total rent bill was {$1800.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX
by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I un, and the most recent logged activity is I unpaused, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted Flex Support as a precaution in order to make sure my rent for XX/XX/2023 would be covered by Flex. Flex support assured me in writing that it absolutely was covered. However", and the single most common underlying issue is "including XXXX such communication that indicated that my total rent bill was {$1800.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX have?
by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX respond to complaints on time?
by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX?
The most common issue reported against by XXXX XXXX my rent still had not been processed by Flex. I ended up paying my rent manually in full via the property rent portal. I also advised Flex support in email and requested a contact with a manager from Flex. As of XX/XX/XXXX is "including XXXX such communication that indicated that my total rent bill was {$1800.00}" in the "I contacted Flex Support as a precaution in order to make sure my rent for XX/XX/2023 would be covered by Flex. Flex support assured me in writing that it absolutely was covered. However" product category.
Read our methodology — how this data is sourced, computed, and verified.
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