Total complaints
1
Filed since * PR
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows by XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,088XX,,Consent provided,Web,2025-06-16,Closed with explanation,Yes,N/A,13203435's complaint history from CFPB public records. 1 consumers have filed complaints since * PR. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since * PR
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How by XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,088XX,,Consent provided,Web,2025-06-16,Closed with explanation,Yes,N/A,13203435's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which may be governed by a separate set of rules that describe the sweepstakes or promotion and may have eligibility requirements | 1 |
| Issue | Complaints |
|---|---|
| registration or entry will be valid and to determine the sponsor 's requirements of you in connection with the applicable sweepstakes or promotion * The representatives was not really any help | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
by XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,088XX,,Consent provided,Web,2025-06-16,Closed with explanation,Yes,N/A,13203435 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to * PR, and the most recent logged activity is * PROMOTIO, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, by XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,088XX,,Consent provided,Web,2025-06-16,Closed with explanation,Yes,N/A,13203435 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which may be governed by a separate set of rules that describe the sweepstakes or promotion and may have eligibility requirements", and the single most common underlying issue is "registration or entry will be valid and to determine the sponsor 's requirements of you in connection with the applicable sweepstakes or promotion * The representatives was not really any help".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating by XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,088XX,,Consent provided,Web,2025-06-16,Closed with explanation,Yes,N/A,13203435: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
by XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,088XX,,Consent provided,Web,2025-06-16,Closed with explanation,Yes,N/A,13203435 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
by XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,088XX,,Consent provided,Web,2025-06-16,Closed with explanation,Yes,N/A,13203435 has a 0% timely response rate to CFPB complaints.
The most common issue reported against by XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,088XX,,Consent provided,Web,2025-06-16,Closed with explanation,Yes,N/A,13203435 is "registration or entry will be valid and to determine the sponsor 's requirements of you in connection with the applicable sweepstakes or promotion * The representatives was not really any help" in the "which may be governed by a separate set of rules that describe the sweepstakes or promotion and may have eligibility requirements" product category.
Read our methodology — how this data is sourced, computed, and verified.