Total complaints
2
Filed since If y
2026 data Public-data reference. official source
by telephone
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows by telephone's complaint history from CFPB public records. 2 consumers have filed complaints since If y. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
If y
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
by telephone complaint mix by product
- my family 1 50.0% – 0% relief
- we will 1 50.0% – 0% relief
How by telephone's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| my family and my ability to properly provide for my household. Causing me to have to relocate in order to maintain my employment and lose of personal items. Also | 1 |
| we will not charge any interest for that Purchase. We will calculate the interest for each Billing Cycle prior to the Expiration Date and disclose it on the billing statement as the Accrued Deferred Interest. If you do not pay the balance in full before the Expiration Date | 1 |
Top States
| State | Complaints |
|---|---|
| and in person ( except as provided in paragraph ( b ) ( 3 ) of this section ) | 1 |
| or at another authorized location. We will extend credit to you | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| INDENTURED AGREEMENT OR PROSPECTUS ask | 1 |
| in the Billing Cycle in which the Expiration Date occurs | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About by telephone
by telephone has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to If y, and the most recent logged activity is Which has , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, by telephone reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my family and my ability to properly provide for my household. Causing me to have to relocate in order to maintain my employment and lose of personal items. Also", and the single most common underlying issue is "INDENTURED AGREEMENT OR PROSPECTUS ask".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating by telephone: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does by telephone have?
by telephone has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does by telephone respond to complaints on time?
by telephone has a 0% timely response rate to CFPB complaints.
What is the most common complaint about by telephone?
The most common issue reported against by telephone is "INDENTURED AGREEMENT OR PROSPECTUS ask" in the "my family and my ability to properly provide for my household. Causing me to have to relocate in order to maintain my employment and lose of personal items. Also" product category.
Read our methodology — how this data is sourced, computed, and verified.
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